The "Dematerialized" Insurance 2016
DOI: 10.1007/978-3-319-28410-1_6
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Online Sales of Insurance Products in the EU

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Cited by 2 publications
(3 citation statements)
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“…The implementation of digital technologies poses legal challenges. For example, online insurance sales fail to provide customers with adequate preliminary information, and the application of telematics is fraught with privacy issues (Chrissanthis, 2016;Mustafina et al, 2020). Another challenge is related to whether organizational members make proper use of ICT in coordinating with allies that support the services and having the platforms and updates required to ensure a good user experience (Posada et al, 2019).…”
Section: Organizational Readiness and It Capabilitiesmentioning
confidence: 99%
“…The implementation of digital technologies poses legal challenges. For example, online insurance sales fail to provide customers with adequate preliminary information, and the application of telematics is fraught with privacy issues (Chrissanthis, 2016;Mustafina et al, 2020). Another challenge is related to whether organizational members make proper use of ICT in coordinating with allies that support the services and having the platforms and updates required to ensure a good user experience (Posada et al, 2019).…”
Section: Organizational Readiness and It Capabilitiesmentioning
confidence: 99%
“…The internet has made it possible for individuals to be more aware of offerings in the insurance market (Majtánová&Brokešová, 2012). Prospective clients can easily compare products, review customer's feedbacks, or find plans that match their personal requirements by browsing the web with mobile technologies (Chrissanthis, 2016). The system grants intending clients the opportunity to be more specific in the survey of insurance product (Rokas, 2016).…”
Section: Globalization Of the Insurance Marketplacementioning
confidence: 99%
“…Nevertheless compliance with the demands of online product surveyors guarantees a better online visibility of the service providers (Majtánová&Brokešová, 2012). These online insurance marketplaces help insurance carriers cut distribution cost and simultaneously launch out more well-targeted leads (Majtánová&Brokešová, 2012;Chrissanthis, 2016).…”
Section: Globalization Of the Insurance Marketplacementioning
confidence: 99%