On sociomaterial imbrications: What plagiarism detection systems reveal and why it matters

Introna, Lucas D.; Hayes, Niall

doi:10.1016/j.infoandorg.2011.03.001

Cited by 80 publications

(50 citation statements)

References 58 publications

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“…In recent years, various scholars have discussed sociomateriality as a promising approach to the study of technology and organizations (Suchman 2007;Orlikowski and Scott 2008;Fenwick 2010;Leonardi and Barley 2010;Styhre 2010;Yoo 2010). Empirically, it has been used to explore phenomena such as plagiarism (Introna and Hayes 2011), automotive design (Leonardi 2011), customer service (Nyberg 2009), online reviewing (Scott and Orlikowski 2012), virtual worlds (Schultze 2010), and ERP systems (Wagner, Moll and Newell 2011).…”

Section: Conceptualizing Sociomaterialitymentioning

confidence: 99%

Entanglements in Practice: Performing Anonymity Through Social Media

Scott¹,

Orlikowski²

2014

MISQ

246

183

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Information systems researchers have shown an increasing interest in the notion of sociomateriality. In this paper, we continue this exploration by focusing specifically on entanglement: the inseparability of meaning and matter. Our particular approach is differentiated by its grounding in a relational and performative ontology, and its use of agential realism. We explore some of the key ideas of entanglement through a comparison of two phenomena in the travel sector -an institutionalized accreditation scheme offered by the AA and an online social media website hosted by TripAdvisor. Our analysis centers on the production of anonymity in these two practices of hotel evaluation. By examining how anonymity is constituted through an entanglement of matter and meaning, we challenge the predominantly social treatments of anonymity to date and draw attention to the uncertainties and outcomes generated by specific performances of anonymity in practice. In closing, we consider what the particular agential realist concept of entanglement entails for understanding anonymity, and discuss its implications for research practice.

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Section: Conceptualizing Sociomaterialitymentioning

confidence: 99%

Entanglements in Practice: Performing Anonymity Through Social Media

Scott¹,

Orlikowski²

2014

MISQ

246

183

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“…In the past few years, a number of organizational scholars have increasingly begun to consider the importance of materiality in everyday organizing (Orlikowski 2007;Orlikowski and Scott 2008;Introna and Hayes 2011;Leonardi et al 2012;Carlile et al 2013). For example, we argue for the importance of a relational, practice-based and post-humanist approach to understanding materiality, which following Lucy Suchman (2002) and Annemarie Mol (2002) we refer to as sociomateriality (Orlikowski and Scott 2008).…”

Section: Digital Reconfigurationsmentioning

confidence: 99%

Digital work: a research agenda

Orlikowski¹

2016

A Research Agenda for Management and Organization Studies

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IntroductionWe have been invited to discuss "digital work" and to propose a research agenda for the next decade or so. We value the opportunity to share some thoughts on this important area. In doing so, we will begin with a reconceptualization of the phenomenon that is at stake here, offer some specific examples, and then close by considering some possible future research directions that we hope will be both useful and generative. The phenomenon: What is digital work?The term "digital work" suggests that we are able to differentiate work that is dependent on digital technologies from "other work" that is not. We argue that in order to develop a contemporary research agenda for management and organization studies we must take a different route because the "digital" no longer serves as a useful separable feature distinguishing a type of work. Work today always entails the digital; even where the work itself doesn't directly involve a computing device, most contemporary work relates to digital phenomenon. What we mean by this is that most work practices involve digital technology to a greater or lesser extent -whether through digital networks that transfer email, cellular communications, and webpages or the computers that process financial transactions for global funds flow, facilitate writing and editing of documents, and handle logistics so parcels can be delivered on time.Although office, manufacturing and service work have been through more intense processes of digitisation that are more easily called out as "digital," we contend that such easy categorizations have blinkered us from realising the relational processes through which all work has become "cyborgian" to use Haraway's (1991) technology, yet their activities are surely configured by it as the quality of their cleaning becomes subject to online user-generated commentary. These reviews posted on social media websites such as TripAdvisor will elicit praise or rebuke from hotel managers while also impinging on their job security (as social media reviews and ratings influence room bookings that affect the financial position of the hotel and its staff levels).Work is "a doing," it is performed. As Weick (1969) suggests, we are better served by talking in terms of verbs rather than nouns. So our focus is on the dynamic and situated activities that constitute working rather than static or abstract tasks that make up "the work." As a doing, work is configured by its performance through the specific actions, voices, bodies, rooms, documents, tools, infrastructure, etc., that constitute it. As these specificities change, so does the work. Over the years, considerable attention has been paid to how certain kinds of work are reconfigured through different technologies. As we have argued above, all work is today being reconfigured in relation to digital technologies, and so it is important for us to draw attention to and craft accounts of the critical issues that this raises. But how are we to do this and what kind of research agenda are we calling for?One way of...

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“…Other approaches include Pickering's (1995) Sociomateriality is a more recent approach (Mol 2002;Suchman 2002Suchman , 2007 with interest growing in its application to information systems. To date, there have been only a limited number of papers published that explicitly engage with this lens (see Introna and Hayes 2011;Leonardi and Barley 2010;Orlikowski and Scott 2008;Nyberg 2009;Styhre 2010;Yoo 2010). In working within this approach, we draw specifically on insights from the field of techno-science and the contributions of Karen Barad (1998Barad ( , 2003, which are most fully developed in Meeting the Universe Halfway (2007).…”

Section: Exploring Sociomaterialitymentioning

confidence: 99%

The Algorithm and the Crowd: Considering the Materiality of Service Innovation

Orlikowski

Scott

2015

MISQ

164

153

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This special issue acknowledges important innovations in the world of service and within this domain we are particularly interested in exploring the rise and influence of web-based crowd-sourcing and algorithmic rating and ranking mechanisms. We suggest that a useful way to make sense of these digital service innovations and their novel implications is to recognize that they are materialized in practice. We thus need effective conceptual and analytical tools that allow us to take materiality seriously in our studies of service innovation. To this end, we propose some theoretical ideas relating to a sociomaterial perspective, and then highlight empirically how this perspective helps us analyze the specific service materializations enacted through the algorithmic configuring of crowd-sourced data, and how these make a difference in practice to the outcomes produced.3

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On sociomaterial imbrications: What plagiarism detection systems reveal and why it matters

Cited by 80 publications

References 58 publications

Entanglements in Practice: Performing Anonymity Through Social Media

Entanglements in Practice: Performing Anonymity Through Social Media

Digital work: a research agenda

The Algorithm and the Crowd: Considering the Materiality of Service Innovation

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