On-line group process support

Gear, A. E.

doi:10.1016/0305-0483(93)90085-y

Cited by 31 publications

(22 citation statements)

References 16 publications

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“…It was decided to investigate the use of online support to highlight issues arising during conferences. For this purpose, we have selected for Studies Two and Three one promising aid for groups, based on wireless handsets, known as 'Teamworker' (see Gear and Read, 1993, for a detailed description). This enables each participant at points of a meeting to enter and send their judgement on an issue anonymously, so that a display of the range of opinions can be instantly available.…”

Section: Discussionmentioning

confidence: 99%

The child protection conference: A study of process and an evaluation of the potential for on-line group support

Prince¹,

Gear²,

Jones³

2005

Child Abuse Review

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The processes underpinning child protection decision-making have been less frequently studied than the consequences of decision outcomes. This paper reports the findings of three investigations into the dynamics and processes involved in reaching decisions about the registration of children as at risk. The three studies reflect an approach which is to triangulate onto the core of decision processes by focusing on different aspects of those processes. Study One reports the findings of a linguistic and discursive analysis of transcripts of child protection conferences which has provided a framework for the second and third studies. Study Two reports on the views of child protection chairpersons about the level of satisfaction felt with process and outcomes of child protection conferences. Study Three describes the outcomes of a trial to support the conference process through the use of a group support system. The findings of the research support those of earlier studies. In addition, a number of process-related issues are identified. The paper concludes that a suitably designed form of online group support has the potential to alleviate the effects of the difficulties in communication which have been identified by this and other studies.

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Section: Discussionmentioning

confidence: 99%

The child protection conference: A study of process and an evaluation of the potential for on-line group support

Prince¹,

Gear²,

Jones³

2005

Child Abuse Review

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“…A number of other field-based applications and trials of a low-impact GSS are summarised here in order to give some indication of the wide range of situations where a 'low impact' GSS may be able to augment the normal meeting process (See Gear, 1993;, Read et al 2012. All of these applications involve processes of 'learning & deciding' in groups:…”

Section: Other Field Applicationsmentioning

confidence: 99%

Developing Conversations

Gear

Groves

2014

International Journal of Quality Assurance in Engineering and Technology Education

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This paper explores the process of supporting learning through the use of a 'low impact' Group Support System (GSS) based on handset technology. The protocol used is described and a conceptual framework is proposed with which to explain practice. The framework centres on the encouragement of conversation which is focused on the reasons for differences, coupled with a reduction of personal anxiety, achieved with the flexibility offered through the GSS meeting environment. A field-based case study in post graduate education is reported in detail, and a number of other field-based case studies are reported in summary. These serve to demonstrate the potential for suitably designed Group Support Systems to aid groups to overcome certain fundamental difficulties with which they have to contend.

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“…The present field study used a form of Group Support System (GSS) known as 'Teamworker', a system that has been extensively used to support a number of different types of groups and tasks (e.g. Gear and Read, 1993;Read et al, 2000Read et al, , 2004Groves et al, 2006). There is a growing interest in group support systems generally, and of 'low impact' forms which use wireless handsets, in particular (see a review by Banks, 2006, of 'audience response systems' used in higher education).…”

Section: Group Support Systemsmentioning

confidence: 99%

“…Both knowledge and learning were studied using a 'low impact' form of Group Support System (GSS), based on wireless handsets (Gear and Read, 1993). The advantage of using this design of GSS was that it helped to minimise individual defensive reactions against learning, while encouraging dialogue, on a range of 'difficult' organisational issues concerned with power relations, leadership and emotional states.…”

Section: Introductionmentioning

confidence: 99%