1993
DOI: 10.1080/08934219309367568
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On conceptual, theoretical and empirical treatments of feedback in human communication: Fifteen years later

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Cited by 11 publications
(7 citation statements)
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“…Much research has modeled how evaluative feedback is shared and processed (e.g., Booth-Butterfield, 1989;Frandsen & Millis, 1993;Lizzio & Wilson, 2008;Wanguri, 1995), as well as its roles in hearers' motivations, self-regulation, learning, and interaction choices (Book, 1985;Butler & Winne, 1995;Cusella, 1987;KerssenGriep et al, 2003KerssenGriep et al, , 2008Pintrich, 2003;Sabee & Wilson, 2005;Ziv, 1984). Although studies often show learners doing better when they attend to feedback (e.g., Butler & Winne, 1995;Smith & King, 2004), research reviews also demonstrate that FIs' effects on performance vary (e.g., Balzer, Doherty, & O'Connor, 1989).…”
Section: Communicating Effective Feedbackmentioning
confidence: 97%
“…Much research has modeled how evaluative feedback is shared and processed (e.g., Booth-Butterfield, 1989;Frandsen & Millis, 1993;Lizzio & Wilson, 2008;Wanguri, 1995), as well as its roles in hearers' motivations, self-regulation, learning, and interaction choices (Book, 1985;Butler & Winne, 1995;Cusella, 1987;KerssenGriep et al, 2003KerssenGriep et al, , 2008Pintrich, 2003;Sabee & Wilson, 2005;Ziv, 1984). Although studies often show learners doing better when they attend to feedback (e.g., Butler & Winne, 1995;Smith & King, 2004), research reviews also demonstrate that FIs' effects on performance vary (e.g., Balzer, Doherty, & O'Connor, 1989).…”
Section: Communicating Effective Feedbackmentioning
confidence: 97%
“…24 Instead, they describe 1 or more characteristics of feedback such as its purpose, target, content, dimensions, type and source. Secondly, other writers do not specifically define feedback but refer to definitions of feedback from the literature 15,17 and discuss their limitations. 13,25,26 Thirdly, some define a derivative of feedback, for example feedback interventions 27 and 360-degree feedback.…”
Section: Feedback Definitions In Social Sciencementioning
confidence: 99%
“…The term ‘feedback’ is now used and interpreted in many different ways. There seems to be little consensus about its definition 10,11,13–17 …”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…O'Reilly and Anderson (1980) found that information, in the form of supervisor performance review feedback, increased an employee's trust in a supervisor. Similarly, Frandsen and Millis (1993) reviewed the functioning of feedback-process mechanisms. They stressed that the inclusion of such mechanisms improved information flow in complex organizational systems.…”
Section: Translating Scholarship Into Practice Cragan and Shieldsmentioning
confidence: 99%