Oil in the Machine: Technical Support for a Human-Centred Service System for Public Transport

Alexandersson, Jan; Banz, David; Bieber, Daniel; Britz, J.; Rekrut, Maurice; Schwarz, Kathleen; Spanachi, Florin; Thoma, Martin; Tröger, J.

doi:10.1007/978-3-319-11866-6_13

Cited by 3 publications

(1 citation statement)

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“…This private experience with the technology was then discussed in the subsequent session and enriched with dedicated exercises. This blended experience scheme has also proven to be very powerful in mobisaar, a German active healthy ageing project; therefore, this scheme helps to accompany and keep a fixed user base in lasting operational tests of technology demonstrators with Technology Readiness Level (TRL) 9 of six or higher [1,15].…”

Section: Tec Designmentioning

confidence: 99%

Technology Experience Café—Enabling Technology–Driven Social Innovation for an Ageing Society

Tröger

Mariano

Marques

et al. 2017

Human Aspects of IT for the Aged Population. Aging, Design and User Experience

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Effective technology innovation process management in the context of active healthy ageing has the potential to improve older adults' quality of life, allowing them to maintain their independence and age in their own homes for longer. But as older adults significantly differ from the general population in technology use and its impact on their quality of life, tools are needed that (1) involve this target group into the innovation process, as well as (2) capture the diverse needs of technology for various stakeholders involved in this process, are needed. This paper presents the framework called Technology Experience Café (TEC), developed within the European project SIforAGE, answering exactly this need. Detailed information on the methodology and its implementation in five sites, in four different countries across Europe, focusing on participating stakeholders, general design of the TEC, and used evaluation tools, is provided. Preliminary results show, that (1) the target group's perception of the TEC as a framework was thoroughly positive and TECs had a positive impact on older adults' technology related attitudes and (2) that stakeholders' benefits affiliated with their involvement in the TECs are manifold. Implications and limitations are discussed.

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Section: Tec Designmentioning

confidence: 99%