Offshore systems development

Ravichandran, R.; Ahmed, N. U.

doi:10.1016/0378-7206(93)90045-u

Cited by 31 publications

(22 citation statements)

References 14 publications

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“…Some authors suggest that, in the case of US enterprises, OffOut improves quality because the high staff turnover rate they experience is not as common as that of the firms providing these services (Ravichandran and Ahmed;. What is more, all the leading OffOut enterprises in India have a maximum quality level accredited through the CMM certificate 4 .…”

Section: Different Time Zonesmentioning

confidence: 99%

“…applications for payrolls, banking or accounting applications, etc. (Ravichandran and Ahmed, 1993). One should also remember the legislation about computer security, above all in relation to the confidentiality of the information used, the persecution of piracy and the protection of intellectual property.…”

Section: Advantage Derived From Entering the Marketmentioning

confidence: 99%

“…In this case, cost savings derive not only from the provider's economies of scale that are passed on to the customer through more economical prices (Grover, Cheon and Teng, 1994) but also and mainly from the difference in salaries between the staff in the country of the customer firm and the staff working for the firm which supplies the outsourced services. It must be remembered, for example, that in the development of systems or even in simpler tasks related to IT such as data entry or call-centres, salaries are the most important cost (Ravichandran and Ahmed, 1993) and they are lower in the main OffOut destinations.…”

Section: Take In Table IImentioning

confidence: 99%

“…No doubt many enterprises decide to outsource their IT services as a way to approach potential foreign markets (Ravichandran and Ahmed, 1993;Sobol and Apte, 1995), above all if one takes into account that many offshore providers are in developing countries with very high economic growth rates expected for the next few years. Countries such as China or Russia, for instance, not only benefit from the advantage of a low salary cost but also from their potential as large markets due to their population size.…”

Section: Advantage Derived From Entering the Marketmentioning

confidence: 99%

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Information systems offshore outsourcing

González

Gascó²,

Llopis³

2006

Industrial Management &Amp; Data Systems

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The authors would like to thank the editor and the anonymous reviewers for their suggestions. 1 INFORMATION SYSTEMS OFFSHORE OUTSOURCING: A DESCRIPTIVE ANALYSIS ABSTRACTPurpose The present paper has as its aim to deepen in the study of Information Systems Offshore Outsourcing, proposing three essential steps to make this decision: weighing up the advantages and risks of Offshore Outsourcing; analysing the taxonomy of this phenomenon; and determining its current geography.Design/Methodology/Approach With that objective in mind, it was decided to base the research work on the literature about this topic and the review of reports and statistics coming from different sources (consultants, the press, public institutions, etc.).Findings Offshore Outsourcing has grown vertiginously in recent years. Its advantages exceed even those of onshore outsourcing, though it also involves greater risks derived from the (cultural and physical) distance existing between customer and provider. Various types of services and customer-provider relationships hide under the umbrella of Offshore Outsourcing; i.e. it is not a homogeneous phenomenon. The main Offshore Outsourcing customers can be found in the USA and Europe, mainly in the UK but also in other countries such as Germany and France. As for provider firms, most of them are located in Asia −outstandingly in India but also in China and Russia. At present, there are important providers scattered in other continents as well. Originality/ValueThe conclusions suggest that the range of potential Offshore Outsourcing destinations must be widened and that the search for a provider cannot be based exclusively on cost savings; other considerations such as quality, security and proximity of the provider must also be taken into consideration. That is precisely the reason why the study of new countries like Spain as Offshore Outsourcing destinations is proposed.

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Section: Different Time Zonesmentioning

confidence: 99%

Section: Advantage Derived From Entering the Marketmentioning

confidence: 99%

Section: Take In Table IImentioning

confidence: 99%

Section: Advantage Derived From Entering the Marketmentioning

confidence: 99%

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Information systems offshore outsourcing

González

Gascó²,

Llopis³

2006

Industrial Management &Amp; Data Systems

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“…The two pioneering articles examined in our study are the ones written by Ravichandran and Ahmed (1993) "Offshore Systems Development" and Nidomolu and Goodman (1993) "Computing in India: an Asian Elephant learning to dance". Although they were published in the same year, these two papers reflect different perspectives.…”

Section: Insert Figurementioning

confidence: 99%

Information systems offshore outsourcing: managerial conclusions from academic research

2013

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In the light of the growing interest raised by Information Systems Offshore Outsourcing both in the managerial world and in the academic arena, the present work carries out a revision of the research in this area. We have analysed 89 research articles on this topic published in 17 prestigious journals. The analysis deals with aspects such as research methodologies, level of analysis in the studies, data perspective, economic theories used or location of vendors and clients of these services; and it additionally identifies the most frequent topics in this field as well as the most prolific authors and countries. Although other reviews about the research in this area have been published, the present paper achieves a greater level of detail than previous works. The review of the literature in the area could have interesting implications not only for academics but also for business practice.

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The Process of Offshore Software Development

Aman

Nicholson

2003

Organizational Information Systems in the Context of Globalization

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There are many studies of information technology outsourcing but very few discuss in depth the process of offshore software development outsourcing. The aim of this research is to understand the important issues and strategies in managing activities and. relationships among software development teams involved in offshore outsourcing. The study involves UK companies who are engaged in offshore outsourcing of software development to Malaysia either through joint ventures or fully owned subsidiaries. There are an increasing number of software firms choosing Malaysia as a venue for software development. The study contributes to the growing body of literature on offshore software development outsourcing by building a synthesized conceptual framework for global software outsourcing. This is derived from concepts found to be important in previous studies. The framework is illustrated using data from two ongoing case studies.

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Offshore systems development

Cited by 31 publications

References 14 publications

Information systems offshore outsourcing

Information systems offshore outsourcing

Information systems offshore outsourcing: managerial conclusions from academic research

The Process of Offshore Software Development

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