Information systems offshore outsourcing: managerial conclusions from academic research

Abstract

In the light of the growing interest raised by Information Systems Offshore Outsourcing both in the managerial world and in the academic arena, the present work carries out a revision of the research in this area. We have analysed 89 research articles on this topic published in 17 prestigious journals. The analysis deals with aspects such as research methodologies, level of analysis in the studies, data perspective, economic theories used or location of vendors and clients of these services; and it additionally identifies the most frequent topics in this field as well as the most prolific authors and countries. Although other reviews about the research in this area have been published, the present paper achieves a greater level of detail than previous works. The review of the literature in the area could have interesting implications not only for academics but also for business practice.

ICTs in hotel management: a research review

“…Our classification of papers according to the research methodology used took as its essential reference the paper written by Gonzalez et al (2013), in turn based on the work of Van Horn (1973) to classify empirical works.…”

Literature Review of Data Mining Applications in Academic Libraries

“…• Masters and doctoral dissertations, conference papers, text books and unpublished working papers were excluded. The main reason for this decision was that both academics and practitioners most commonly use journals both to acquire information and spread new knowledge (Gonzalez, Llopis, & Gasco, 2013). Whereas journal articles currently represent the highest level of research, other formats, like books, are confined to gathering and spreading knowledge that is already established.…”

“…Whereas journal articles currently represent the highest level of research, other formats, like books, are confined to gathering and spreading knowledge that is already established. As for conferences, it is usual for most valuable articles to end up being published in journals; in fact, the conference represents a step prior to the definitive journal publication (Gonzalez et al, 2013).…”

Outsourcing of Information Technology and Business Processes in Poland: Motivations and Environmental Factors

“…Offshoring in business is to be understood as relocation of some operational task to another country (Gonzalez, Llopis, and Gasco 2013). Term nearshoring is often used when geographical and cultural distances between customer and provider are short, whereas farshoring when they are far-off (Kamann and Van Nieulande 2010;Busse et al 2017).…”

“…International service transfers have been a vital part of global economic transitions and in the past decade its dynamic growth has been observed in the region of Central and Eastern Europe (cee) (Rilla and Squicciarini 2011;Kedziora, Kraslawski, and Kärri 2016). Nevertheless, the majority of service offshoring studies have been focused on India and China (Gonzalez, Llopis, and Gasco 2013;Lacity, Khan, and Yan 2010). Focus on Asian countries and limited research on cee region does not reflect current trends.…”