1986
DOI: 10.1016/0378-7206(86)90049-2
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Office automation benefits: A framework

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Cited by 9 publications
(4 citation statements)
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“…It should be noted that efforts were made to incorporate an assessment of such benefits in the financial methods, along with benefits that we could classify as difficult to quantify or intangible, such as better customer service, loyalty, etc. Some such proposals have been made by several authors [21]. Table 2 also shows the little regard for components related to contractual procedure benefits by the companies in the study.…”
Section: Validity Of the Transactional Modelmentioning
confidence: 99%
“…It should be noted that efforts were made to incorporate an assessment of such benefits in the financial methods, along with benefits that we could classify as difficult to quantify or intangible, such as better customer service, loyalty, etc. Some such proposals have been made by several authors [21]. Table 2 also shows the little regard for components related to contractual procedure benefits by the companies in the study.…”
Section: Validity Of the Transactional Modelmentioning
confidence: 99%
“…Otherwise, the profession will be forced to seek entry-level talent elsewhere (Williams, 1996). Various bodies of practitioners and academics have encouraged the university to re-orient and re-engineer accounting education towards the development of problem solving, critical thinking, communication skills, and Information Technology knowledge and skills (see AAA, 1986;Maggiolini, 1986;Helmi, 1986;Arthur Anderson et al, 1989;Hermanson, et al, 1989;AECC, 1990aAECC, , 1990bMay, et al, 1995). In 1984, the American Accounting Association appointed a committee to study the future structure, content and scope of accounting education (the Bedford Committee), which issued a report entitled "Future Accounting Education: Preparing for the Expanding Profession," in 1986.…”
Section: Introductionmentioning
confidence: 99%
“…It has been in the top ten list of critical IS problems since 1980 (Ball & Harris, 1982;Dickson et al, 1984;Hartog & Herbert, 1986;Brancheau & Wetherbe, 1987;Haga & Zviran, 1993). Senior line managers and IS managers wonder whether they are getting a pay-off from their investment in information systems, especially since the arrival of the personal computer (Strassmann, 1985;Bowen, 1986;Maginnis, 1986;Pournelle, 1987;LaPlante, 1988). General managers surveyed recently (Brancheau & Wetherbe, 1987) ranked the measuring of IS effectiveness as the fourth most critical problem they face in managing information systems.…”
Section: Introductionmentioning
confidence: 99%
“…The definition of effectiveness in IS has itself been a topic of considerable research and discussion (Carlson, 1974;Radecki, 1975;Ginzberg, 1978;King & Schrems, 1978;Kleijnen, 1979;Chandler, 1982;Markus & Robey, 1983;Maggiolini, 1986;Dominick, 1987;Trice & Treacy, 1988). Most researchers are in agreement that IS effectiveness focuses on the organizational effects produced by information systems.…”
Section: Introductionmentioning
confidence: 99%