Of comfort and cost: Examining indoor comfort conditions and guests’ valuations in Italian hotel rooms

Buso, Tiziana; Dell’Anna, Federico; Becchio, Cristina; Bottero, Marta Carla; Corgnati, Stefano Paolo

doi:10.1016/j.erss.2017.01.006

Cited by 32 publications

(20 citation statements)

References 31 publications

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“…Furthermore, other externalities are not taken into consideration in this study. Among the economic benefits not considered we can identify the environmental impacts resulting from a reduction in energy consumption, the lower costs of staff turnover for the employer, the willingness to pay employees for not suffering from certain discomforts [25,26].…”

Section: Conclusion and Future Perspectivesmentioning

confidence: 99%

The effects of indoor and outdoor air pollutants on workers’ productivity in office building

et al. 2019

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In the present-day society, people spend about 80% of their time inside buildings, and specifically 30-40% in workplaces. From this evidence, the indoor environmental quality needs to be investigated, and in particular, the possible sources of indoor-outdoor pollutants and their impact on the human health, comfort and productivity. First, through an examination of the indoor sources of pollution, the research analysed the main substances that affect indoor air quality in an office. Second, the pollution of external origin and its effects on the performance of employees were taken into consideration. Two scenarios were designed for a Heating Ventilation Air Conditioning (HVAC) system in an office building; one by the installation of a biocidal filter and the other by a traditional one. Two methods were applied to evaluate and compare those scenarios; the Cost Benefit Analysis and the Monte Carlo Simulation. From a financial point of view, the investment and management costs of the filters were considered. Instead, the annual benefits included increasing productivity and reducing days of absence from work due to illness. The results confirmed the energy and socio-economic efficiency of the antibacterial filter; it can be considered a solution to achieve the best income.

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Section: Conclusion and Future Perspectivesmentioning

confidence: 99%

The effects of indoor and outdoor air pollutants on workers’ productivity in office building

et al. 2019

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“…In particular, the characteristics of the room and its services are important factors which strongly influence the choice of the hotel [28]. Recent research showed how business travellers are more inclined to take into account comfort-related services while choosing hotel rooms [29], thus, indicating that the attention towards Indoor Environmental Quality (IEQ) represents an economic value for them. Also, it is worth noticing that, contrary to leisure tourists, business travellers never consider their travel as a vacation, but always as a business and work-related issue.…”

Section: Business Travellermentioning

confidence: 99%

“…Thus, the enhancement of the experience passes through the consideration of air quality, temperature, acoustic (i.e., intangible environmental factors [33]), and furnishings, materials, smells, humidity, ventilation, brightness and hygiene (i.e., tangible factors) to design and provide comfortable and pleasant environments. The growing interest toward all these features has been highlighted by a recent study, which underlined how guests are willing to pay an extra charge on the room rate for enjoying more comfortable indoor conditions [29].…”

Section: Comfort In the Hotel Industrymentioning

confidence: 99%

“…In relation to RoomFort, CaaS relies on a different technological AmI framework, including also IoT, predictive computing and Big Data to deliver comfort management and energy-saving. Nevertheless, with particular reference to the hotel industry, the idea of CaaS, in which the guests can purchase tailored and energy-saving comfort settings, seems to be supported by studies in the tourism field, as underlined by [32,33]; besides, Buso et al [29] recently pointed out how guest are willing to pay an extra charge on the room rate for enjoying more comfortable indoor conditions. Therefore, RoomFort can potentially be seen as a component of a CaaS system, thus, providing more comfortable rooms, sustaining energy-saving and meeting guests' needs, and also generating a win-win situation for both guests and hotel owners.…”

Section: Comfort As a Servicementioning

confidence: 99%

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RoomFort: An Ontology-Based Comfort Management Application for Hotels

et al. 2018

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Business traveling is attracting growing attention due to the expansion of international markets. This fact calls for an increasing attention of the tourism sector toward the needs of business travellers, who often require services that are different from the ones desired by leisure tourists. The application of smart solutions coming from Context Awareness and Ambient Intelligence aimed at promoting guests' comfort and well-being, also in cases in which they have special needs, represents a promising solution to tackle business travellers' requirements and thus, to increase hotels attractiveness and incomes. In this context, this work introduces RoomFort, a smart comfort management system aimed at enhancing comfort of hotel room guests and leveraging on semantic representations of comfort, environment, and sensors. RoomFort provides a set of domain ontologies to formalize comfort-related metrics and to exploit the automatic reasoning capabilities provided by Semantic Web technologies, while gathering data through a network of sensors to ensure guests are provided with tailored comfort profiles during their stays in the hotel. Particular focus has been placed on visual comfort, since indoor lighting features constitute one of the main factors influencing the two main activities that most business travellers accomplish in their hotel room: working and relaxing.

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“…Nevertheless, indoor comfort in cruise cabins remains a little debated topic in literature, mostly focusing on researches on noise and vibration [1] and marketing policies to advertise the cruise experience [2]. In general, customers of the hospitality industry are aware of the possibilities offered by the Internet of things (IoT) devices for comfort management and personalization [3,4], and—according to some researches—are willing to pay extra fees to have access to this kind of technology during their stay [5]. IoT technologies are widely exploited in several application scenarios, ranging from smart cities [6] to smart home [7,8], since they provide customization of services.…”

Section: Introductionmentioning

confidence: 99%

E-Cabin: A Software Architecture for Passenger Comfort and Cruise Ship Management

Barsocchi

Ferro

Rosa

et al. 2019

Sensors

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A cruise ship is a concentrate of technologies aimed at providing passengers with the best leisure experience. As tourism in the cruise sector increases, ship owners turned their attention towards novel Internet of things solutions able, from one hand, to provide passengers with personalized and comfortable new services and, from the other hand, to enable energy saving behaviors and a smart management of the vessel equipment. This paper introduces the E-Cabin system, a software architecture that leverages sensor networks and reasoning techniques and allows a customized cabin indoor comfort. The E-Cabin architecture is scalable and easily extendible; sensor networks can be added or removed, rules can be added to/changed in the reasoner software, and new services can be supported based on the analysis of the collected data, without altering the system architecture. The system also allows the ship manager to monitor each cabin status though a simple and intuitive dashboard, thus providing useful insights enabling a smart scheduling of maintenance activities, energy saving, and security issues detection. This work delves into the E-Cabin’s system architecture and provides some usability tests to measure the dashboard’s efficacy.

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Of comfort and cost: Examining indoor comfort conditions and guests’ valuations in Italian hotel rooms

Cited by 32 publications

References 31 publications

The effects of indoor and outdoor air pollutants on workers’ productivity in office building

The effects of indoor and outdoor air pollutants on workers’ productivity in office building

RoomFort: An Ontology-Based Comfort Management Application for Hotels

E-Cabin: A Software Architecture for Passenger Comfort and Cruise Ship Management

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