Handbook of Stress in the Occupations 2011
DOI: 10.4337/9780857931153.00011
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Occupational Stress in the Remote Area Nursing Profession

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Cited by 7 publications
(8 citation statements)
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“…Recently, research attention has turned towards more psychological forms of aggression, such as bullying (Johnson ), verbal abuse (Inoue et al . ) and incivility (Felblinger ). These types of aggression tend to be quite common, but are also subtler in nature.…”
Section: Introductionmentioning
confidence: 99%
See 1 more Smart Citation
“…Recently, research attention has turned towards more psychological forms of aggression, such as bullying (Johnson ), verbal abuse (Inoue et al . ) and incivility (Felblinger ). These types of aggression tend to be quite common, but are also subtler in nature.…”
Section: Introductionmentioning
confidence: 99%
“…Aggression towards nurses is a topic that has been well established in the nursing literature, particularly with respect to physical assaults (Whittington et al 1996, Ferns 2006. Recently, research attention has turned towards more psychological forms of aggression, such as bullying (Johnson 2009), verbal abuse (Inoue et al 2006) and incivility (Felblinger 2011). These types of aggression tend to be quite common, but are also subtler in nature.…”
Section: Introductionmentioning
confidence: 99%
“…Educating newcomers on these policies, continuous education and training is worthwhile. To deal with cases of bullying, organizations might need to establish an effective grievance and complaints system (Felblinger, 2011). Employees should know how to report cases of bullying without fear of repercussion (Pearson & Porath, 2005).…”
Section: Discussion and Recommendationsmentioning
confidence: 99%
“…In the long‐term, workplace incivility has been related to higher levels of nurses’ burnout, fatigue, and physical discomfort (Fida, Laschinger & Leiter, ; Leiter, Price & Spence Laschinger, ; McNamara, ). Experiencing incivility can also cause a decrease in the levels of commitment at work and job satisfaction, greater intentions to leave the organization, and the appearance of counterproductive behaviors (Felblinger, ; Spence‐Laschinger, Leiter, Day & Gilin, ; Lim et al ., ; Pearson & Porath, ; Penney & Spector, ; Spence‐Laschinger, ). Moreover, its consequences will not only affect the worker, but will also extend to patients and organizations because the presence of incivility can cause a decrease in performance, higher rates of absenteeism and a decrease of the quality of care (Cortina et al ., ; Felblinger, ; Mikaelian & Stanley, ).…”
Section: Introductionmentioning
confidence: 99%