Incivility at work, upset at home? Testing the cross‐level moderation effect of emotional dysregulation among female nurses from primary health care

Blanco‐Donoso, Luis Manuel; Amutio, Alberto; Moreno‐Jiménez, Bernardo; Yeo-Ayala, María Del Carmen; Hermosilla, Daniel; Garrosa, Eva

doi:10.1111/sjop.12535

Cited by 10 publications

(10 citation statements)

References 51 publications

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“…However, it is important to note there is a positive correlation between burnout, withdrawal and absenteeism among healthcare workers who have experienced WPB. [7][8][9] Research has also shown turnover rates as high as 60%…”

Section: Ta B L E 1 Demographics and Work Characteristics (N = 765)mentioning

confidence: 99%

“…There is a significant relationship between WPV and absenteeism in the workplace, 7 work-related burnout 8 and the negative effects it has on home life. 9 In addition, WPV impacts mental and physical health, employee turnover, retention rates and patient satisfaction. 10 Studies have shown turnover rates as high as 60% in healthcare workers on the receiving end of WPV.…”

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confidence: 99%

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A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

Petit

Boyd

Vineyard

et al. 2021

Int J Dental Hygiene

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Workplace violence (WPV) is defined by the Workplace BullyingInstitute 1 as repeated, harmful mistreatment from one or more employees to an intended target(s) and includes threatening, humiliation or intimidation of the intended target; verbal, psychological or emotional abuse; and interfering with work duties. The U.S. Department of Labor 2 recognizes WPV as a hazard in the healthcare industry. The World Health Organization 3 states that WPV is a globally recognized problem, and between 8% and 38% of healthcare workers have been a victim of WPV at some point in their careers. The 2010 Bureau of Labor Statistics data reported that healthcare workers have fallen victim to 11,370 assaults by a person, slightly over a 13% increase of assaults reported in 2009. 4 Bullying, as defined by the National

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Section: Ta B L E 1 Demographics and Work Characteristics (N = 765)mentioning

confidence: 99%

mentioning

confidence: 99%

A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

Petit

Boyd

Vineyard

et al. 2021

Int J Dental Hygiene

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“…In a future study, we could examine whether overt incivility is masculine/agentic characterized whereas covert incivility is associated to feminine/communal stereotype, as we suspect from our results. Moreover, this experiment focused on a male domain, thus, we recommend extending the study to the female domain (i.e., nursing) to compare the effects in both gender domains following a recent line of research on this topic (Blanco‐Donoso, Amutio, Moreno‐Jiménez, Yeo‐Ayala, Hermosilla & Garrosa, ). Introducing these suggestions in future research on incivility and gender could provide greater control to the experimental design.…”

Section: Discussionmentioning

confidence: 99%

Observers’ reactions to workplace incivility in the masculine domain: How does role congruency explain gender bias in future workers?

Carmona-Cobo

López-Zafra

Garrosa

2019

Scandinavian J Psychology

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Based on Role Congruity Theory, we tested the hypothesis of gender bias by examining gender differences in observers’ evaluations of the awareness and acceptability of workplace incivility gender‐dyad interaction. Three hundred and ninety‐six Spanish high school students (55.3% female) read one scenario of overt incivility (publicly humiliates and openly doubts the employee's judgment) or covert (omits and pays little attention) from a leader (female vs. male) toward a subordinate (female vs. male) in engineering. Results indicated gender differences among observers. From the leader actor of incivility, males were more aware and accepted less the incivility when performed by a female leader in a male domain; whereas females were more aware and accepted less incivility than males in all cases. Regarding the subordinate target of incivility, only females were more aware and accepted less incivility, and both males and females were more aware and accepted less covert incivility. Our results reveal practical implications for interventions from a gender perspective.

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“…A study of critical care nurses in Iran showed that ER training was effective in decreasing occupational stress . Furthermore, it was found that nurses who had difficulty coping or regulating emotions at work experienced depersonalization and emotional exhaustion after work . This negative effect seemed to be higher among nurses with fewer job resources at work .…”

Section: Uses Of the Ermentioning

confidence: 99%

“…Furthermore, it was found that nurses who had difficulty coping or regulating emotions at work experienced depersonalization and emotional exhaustion after work . This negative effect seemed to be higher among nurses with fewer job resources at work . Studies on ER strategies suggested that dispositional mindfulness may have a direct influence on nurses’ working memory capacity, cognitive ER was associated with decreased depersonalization (Bamonte et al, 2017), and positive ER strategies could promote well‐being outside of work .…”

Section: Uses Of the Ermentioning

confidence: 99%

A concept analysis: Emotional regulation of nurses

2019

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Aim: To explore the concept of emotional regulation in nursing.Background: People are exposed to a variety of potentially emotion-provoking stimuli almost on a daily basis. The fact that these types of stimuli do not trigger full-blown emotions every time suggests that people are able to manage their own emotions through an internal process. The process is referred to as emotional regulation (ER).Nursing is a stressful and emotionally charged profession, yet the concept of ER is not well explored in the nursing literature. Design: Concept analysis. Data Source: Electronic databases searched were CINAHL, PubMed, PsycInfo, and Google Scholar. Forty-one articles were used in the review of this concept, of which six articles were used to review ER in nursing. Most of the articles on ER were from the field of psychology. Review Methods: Walker and Avant's eight-step to concept analysis. Data extracted from the articles were used in identifying the definitions, related concepts, uses of the concept of ER, and antecedents, consequences, and empirical referents.Results: Four defining attributes of ER were identified as self-awareness, control, emotional expression, and active thinking. Definitions, the uses of the concept of ER, antecedents, consequences, and empirical referents are discussed. Model, related and contrary cases were developed. Conclusion:The concept of ER has implications and significance to nursing as nurses are exposed to a variety of emotion-provoking situations when performing nursing tasks.

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Incivility at work, upset at home? Testing the cross‐level moderation effect of emotional dysregulation among female nurses from primary health care

Cited by 10 publications

References 51 publications

A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

A survey of the prevalence and predictors of workplace bullying towards the dental hygienist

Observers’ reactions to workplace incivility in the masculine domain: How does role congruency explain gender bias in future workers?

A concept analysis: Emotional regulation of nurses

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