Nursing staffs' emotional well‐being and caring behaviours

Chana, Navtej; Kennedy, Paul; Chessell, Zoë J.

doi:10.1111/jocn.12891

Cited by 70 publications

(58 citation statements)

References 63 publications

(85 reference statements)

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“…The key to the question is how to manage and improve the SWB of nurses. Based on the modulating effect of SWB discussed in this study, the feasible measures and suggestions for managers are as follows: promoting nurses’ togetherness and cooperation, such as working and learning in groups (Utriainen & Alamursula, ); enhancing fluent and practical organisation of work; encouraging senior nurses to assist novice nurses in their work (Chana, Kennedy, & Chessell, ); establishing freedom to express diverse feelings in the work community (Perry, Willis, Peterson, & Grace, ); clearing and defining the status related to the work itself; keeping fair and supportive leadership; ensuring smooth flow of information in the workplace; encouraging knowledge sharing; and improving the creativity of nurses (Malik, Dhar, & Handa, ). These measures are conducive to enhancing the SWB of nurses, which plays a moderating role in the influence of WPV on job satisfaction and turnover intention.…”

Section: Discussionmentioning

confidence: 99%

Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study

Zhao

Shi

Sun

et al. 2018

Journal of Clinical Nursing

105

103

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Section: Discussionmentioning

confidence: 99%

Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study

Zhao

Shi

Sun

et al. 2018

Journal of Clinical Nursing

105

103

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“…The results reported in the studies included in this review describe an association between caring behaviours and coping strategies (Chana et al, ) and emotional intelligence (Kaur et al, ). The review conducted by Lewis, Neville, & Ashkanasy shows that higher levels of emotional intelligence in staff reduce stress and anxiety, promote communication and improve professional performance (Lewis, Neville, & Ashkanasy, ).…”

Section: Discussionmentioning

confidence: 95%

“…They described the caring behaviours perceived by patients and nursing professionals in different fields, although all of them in a hospital environment, and related these behaviours to other variables. The studies were conducted in a range of countries, including the United Kingdom (Chana, Kennedy, & Chessell, ; Flynn, ), USA (Merrill, Hayes, Clukey, & Curtis, ; Sossong & Poirier, ), Greece (Karlou, Papathanassoglou, & Patiraki, ; Sarafis et al, ), Australia (Edvardsson, Watt, & Pearce, ), China (He et al, ), Malaysia (Kaur, Sambasivan, & Kumar, ). Joint studies were completed in Finland, Hungary, Czech Republic, Cyprus, Greece and Italy (Papastavrou et al, ; Patiraki et al, ).…”

Section: Resultsmentioning

confidence: 99%

Systematic review of the nature of nursing care described by using the Caring Behaviours Inventory

Romero‐Martín

Gómez‐Salgado

Robles-Romero

et al. 2019

Journal of Clinical Nursing

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Aim To describe the nature of care received by patients measured through the Caring Behaviours Inventory. Background Professional nursing practice combines two dimensions of caring: instrumental care and expressive care. Instrumental care focuses on physical health needs, in terms of efficiency and employs interventions based on evidence. Expressive care is patient‐centred and based on the interpersonal relationship. It requires caring attitudes that include respect, kindness, sensitivity and patience. The Caring Behaviours Inventory is a tool designed to assess the care expressed through the behaviours nurses perform, contextualised within the Jean Watson's Theory of Human Caring. Methods A systematic review following PRISMA recommendations. Scopus, PubMed and CINAHL databases were consulted using the keywords “Caring Behaviours Inventory” AND “Nursing”. The Joanna Briggs Institute tool was used for the quality appraisal. A conceptual analysis and a thematic synthesis were performed for data extraction. Results 11 articles were selected. Three categories were identified: nature of caring, congruence between perceived care by patients and nurses, and factors associated with the expression of care. Discussion An emphasis on care of an instrumental nature was identified. The perception of patients differs from that of nurses, patients perceive a lower level of expressive caring than the one nurses believe to deliver. Caring behaviours are affected by the working environment, nurses' emotional intelligence and coping skills, and socio‐demographic characteristics. Conclusion This paper described the findings of previous research regarding the nature of care that is transmitted and received in clinical practice. Results highlight an emphasis on the instrumental aspect of the nursing care according to the patients' perception. Relevance to clinical practice Findings summarised in this review could contribute to a better understanding of the nursing care. Results reported in this paper could also help to improve the quality of care delivered by nurses as well as patient‐centeredness.

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“…The lack of time spent by CMHNs on clinical supervision was also alarming and not in keeping with current literature that promotes clinical supervision as important to reduce burnout, increase recruitment potential and reduce attrition in the workforce (Chana et al 2015;Edwards et al 2006;Onyett 2011). CMHNs must seek opportunities to engage more fully in educational and professional development such as clinical supervision.…”

Section: Discussionmentioning

confidence: 99%

Mental health nurses’ contributions to community mental health care: An Australian study

Heslop¹,

Wynaden

Tohotoa

et al. 2016

Int J Mental Health Nurs

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Australian mental health policy is focused on providing mental health care in the community setting and community mental health teams provide services to clients in a shared model with primary care. The historical literature reports that community mental health nurses' experience high levels of stress and are often allocated the most complex and challenging clients managed by the team. Yet information on their specific roles remains limited. This paper reports on research conducted at one Australian public mental health service to identify the components of the community mental health nursing role and to quantify the time nurses spent in each component during the study period. Six focus groups were conducted with community mental health nurses to identify their perceived role within the team. Data analysis identified 18 components of which 10 were related to direct clinical contact with clients and eight covered administrative and care coordination activities. A data collection tool based on the findings of the focus groups was designed and nurses recorded workload data on the tool in 15-min intervals over a 4-week period. Seventeen nurses collected 1528 hours of data. Internal coordination of care was identified as the top workload item followed by clinical documentation and national data collection responsibilities supporting the complexity of the community mental health nursing role. The high rating attached to the internal coordination of care role demonstrates an important contribution that community mental health nurses make to the functioning of the team and the delivery of quality mental health care.

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Nursing staffs' emotional well‐being and caring behaviours

Abstract: To address the poor emotional well-being found, it is suggested that changes are needed within current clinical practice, for example through provision of enhanced training, use of model-based clinical supervision and reviews conducted on staffing levels and workload issues.

Cited by 70 publications

References 63 publications

Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study

Impact of workplace violence against nurses’ thriving at work, job satisfaction and turnover intention: A cross‐sectional study

Systematic review of the nature of nursing care described by using the Caring Behaviours Inventory

Mental health nurses’ contributions to community mental health care: An Australian study

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