Nursing staff teamwork and job satisfaction

Objective:To evaluate intervening factors in patient safety, focusing on hospital nursing staff. Method: The study is descriptive, with qualitative approach, excerpt from a larger study with analytical nature. It was undertaken in a public hospital in Fortaleza, CE, Brazil, between January and June 2013, with semi-structured interviews to 70 nurses, using Thematic Content Analysis. Results: The principal intervening factors in patient safety related to hospital nursing staff were staff dimensioning and workload, professional qualification and training, team work, being contracted to the institution, turnover and lack of job security, and bad practice/disruptive behaviors. These aspects severely interfere with the establishment of a safety culture in the hospital analyzed. Conclusion: It is necessary for managers to invest in nursing staff, so that these workers may be valued as fundamental in the promotion of patient safety, making it possible to develop competences for taking decisions with focus on the improvement of quality care. Evaluating the intervening factors in patient safety: focusing on hospital nursing staff Avaliando os fatores intervenientes na segurança do paciente: enfoque na equipe de enfermagem hospitalar Evaluando los factores intervinientes en la seguridad del paciente: enfoque en el equipo de enfermería hospitalaria DESCRIPTORS:

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“…One study demonstrated that teamwork creates a high level of satisfaction and a reduction in mortality rates (23) .…”

Section: Discussionmentioning

confidence: 99%

Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Oliveira

Leitão

Aguiar

et al. 2015

Rev. esc. enferm. USP

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“…It was found that lower vacancy rates and turnover were associated with a higher level of teamwork while another study showed that when teamwork is good, staff satisfaction is higher (4) . An investigation by Brewer (19) showed that a group-type hospital culture predicted fewer patient falls with injury.…”

Section: Nursing Teamworkmentioning

confidence: 99%

“…Recent work on nursing teamwork has uncovered the importance of teamwork on patient safety and staff satisfaction (2,(4)(5) . No one however has utilized response time to call lights as an indicator of nursing productivity and correlated it to the level of nursing teamwork.…”

Section: Introductionmentioning

confidence: 99%

Nursing teamwork and time to respond to call lights: an exploratory study

Kalisch

Labelle²,

Xie³

2013

Rev. Latino-Am. Enfermagem

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AIM: The aim of this exploratory study was to determine whether the level of nursing teamwork is correlated to call light answering time in acute care hospital patient care units. Background: Teamwork has been shown to improve productivity. In this study, we examine the relationship between unit call light response time as a measure of productivity and the level of teamwork on the unit. METHOD: The Nursing Teamwork Survey was administered to nursing staff on 18 inpatient units in 3 hospitals. In addition to the overall teamwork score, the NTS has 5 subscales. Call light response times were collected from electronic systems which measures the time it takes for nursing staff on a given unit to respond to patient call lights. RESULTS: There was no significant relationship between call light response time and teamwork overall or on the five subscales. Shared mental models, which comprise the conceptual understanding of the roles and responsibilities of each team member, however was moderately correlated with call-light answering times. CONCLUSIONS: It is logical that shared mental models would be associated with call light response time since a common problem in patient units is the "it's not my job syndrome" where nursing staff do not answer call lights for patients assigned to someone else. More research with a larger number of patient units is needed to validate these findings.

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“…Not surprising, nurses on the medical unit identified coordination as an important factor when collaborating given the care needs of a generally more stable population of admitted patients and a predictable practice setting. [36,37] Although not explained by the quantitative data, a strong theme from the qualitative data was the importance of RNs and RPNs working to their full scope of practice as a facilitator of collaboration. Working to a full scope of nursing practice involves the utilization of theoretical knowledge through the application of critical thinking and clinical skills, [38] and the nurses in the study viewed working to full scope as encouraging collaborative practice.…”

Section: Discussionmentioning

confidence: 99%

“…[9] Collaboration, knowledge and skills are recognized as essential to the successful performance of all healthcare providers, including nurses. [10] As health care professionals, nurses depend on collaboration for the delivery of quality patient care. According to a study done by Lavoie-Tremblay et al, nurses associated a healthy work environment with a culture of respectful and collaborative communication, and social support from colleagues.…”

Section: Introductionmentioning

confidence: 99%

A mixed-methods pilot study of the factors that influence collaboration among registered nurses and registered practical nurses in acute care

Moore

Prentice

Salfi

2017

CNS

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Objective: Staffing models employing registered nurses (RNs) and registered practical nurses (RPN) have created the opportunity for enhanced collaboration in acute care settings. However, little is understood about how these nurses collaborate and the factors that influence their collaboration. The purpose of this pilot study was to examine the factors that influenced collaboration among RNs and RPNs at one acute care hospital in Canada in order to understand and improve nursing collaborative practice. Methods: Using an explanatory, sequential mixed methods design, data were collected over several months in 2016 from the nurses using a questionnaire and individual telephone interviews. Sixty-five RNs and RPNs working on medical, surgical and emergency units completed the "Nurse-Nurse Collaboration Scale" survey and ten RNs and RPNs participated in the telephone interviews. Results: Quantitative analysis showed lower scores among younger nurses across most domains of the survey: conflict management, communication, shared processes, coordination and professionalism. Qualitative analysis revealed working to full scope of practice was a facilitator of RN-RPN collaboration, and older age and poor interpersonal skills were barriers to successful collaboration. Conclusions: The results provide discussion for identification of strategies to improve collaborative practice among nurses such as establishing joint education programs for RNs and RPNs, and the use of models or frameworks to guide collaborative practice in healthcare organizations.

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Nursing staff teamwork and job satisfaction

Cited by 215 publications

References 49 publications

Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Evaluating the intervening factors in patient safety: focusing on hospital nursing staff

Nursing teamwork and time to respond to call lights: an exploratory study

A mixed-methods pilot study of the factors that influence collaboration among registered nurses and registered practical nurses in acute care

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