Nursing Professionals’ Perception of Health Care Quality Management

Abstract

To understand the perception of nurses in quality management of nursing care at a public health institution in Brazil. Qualitative, participation of 18 nurses. Conducted with an interview, open questions with independent variables: characterization of professionals and outcome (perception of quality management, before - 1st phase - and after - 2nd phase - the intervention). Data organized with the help of ATLAS.ti software, Bardin analysis, with the theme “Delivery of value” in the first phase and the theme “Quality indicators focusing on delivering results” in the second phase. The third theme, “Management of care”, in 2 phases. Results showed that the perception of nursing managers about quality management varied between the first and second phases. Considering the revelations about scarce knowledge about quality management, we point out the need to carry out training with a health management approach focused on the management of the quality of care.

O Acordo De Escazu E Seus Reflexos Na Gestão Hídrica Brasileira À Luz De Um Sistema Ambiental Multinível

“…Ademais, ao considerar a interdependência entre os três elementos procedimentais que integram o princípio da participação em matéria ambiental, o direito à informação surge como pressuposto para o adequado exercício dos demais (Ribeiro;Machado, 2018, p. 260), o que justifica, em certa medida, a maior atenção do legislador, a fim de que, munidos da informação adequada, possam os diferentes grupos sociais participarem ativamente das decisões concernentes ao bem jurídico ambiental.…”