Nurse Leaders and Staff as Partners to Manage Grief and Build Resiliency During COVID-19

Nurse leaders' resilience and their role in supporting nurses' resilience during the COVID‐19 pandemic: A scoping review

“…Three of the research studies applied the quantitative and two qualitative methods. The studies addressed nurse leaders' resilience (Duncan, 2020 ; Jeffs et al, 2020 ) and their role in supporting nurses' resilience during the COVID‐19 pandemic (Abd‐EL Aliem & Abou Hashish, 2021 ; Berkow et al, 2020 ; Cariaso‐Sugay et al, 2021 ; Chesak et al, 2020 ; Dimino et al, 2020 ; Duncan, 2020 ; Heuston et al, 2021 ; Jeffs et al, 2020 ; Kreh et al, 2021 ; Leng et al, 2021 ; Markey et al, 2021 ; Prestia, 2021 ) (Table 1 ). The themes and subthemes identified from these articles are presented in Table 2 .…”

“…During the COVID‐19 pandemic, leaders were recommended to observe nurses for any signs of distress and fatigue (Heuston et al, 2021 ). Good communication, developing a mentoring relationship, social support, and encouraging hopefulness (Duncan, 2020 ), as well as the provided opportunities to connect and share experiences (Heuston et al, 2021 ) were expected to build resilience among employees.…”

“…During the COVID‐19 pandemic, leaders were recommended to observe nurses for any signs of distress and fatigue (Heuston et al, 2021 ). Good communication, developing a mentoring relationship, social support, and encouraging hopefulness (Duncan, 2020 ), as well as the provided opportunities to connect and share experiences (Heuston et al, 2021 ) were expected to build resilience among employees. Moreover, it was stated that resilience can be supported by encouraging staff to utilize their personal abilities, collaborate, find solutions to problems, recognize nurses' contributions, and help employees manage their disappointments (Dimino et al, 2020 ).…”

“…When supporting nurses, nurse leaders should foster authentic connections and proactively interact with staff (Cariaso‐Sugay et al, 2021 ; Dimino et al, 2020 ; Duncan, 2020 ; Heuston et al, 2021 ; Jeffs et al, 2020 ; Kreh et al, 2021 ; Prestia, 2021 ). This ability to encourage nurses and create an emotional connection with them is an important part of promoting resilience.…”

“…The included studies also emphasized that nurse leaders should be emotionally intelligent; in other words, they should proactively listen to nurses' opinions and concerns as well as recognize their moods (Heuston et al, 2021 ; Jeffs et al, 2020 ; Kreh et al, 2021 ; Markey et al, 2021 ; Prestia, 2021 ). Using positive language (Duncan, 2020 ), encouragement (Chesak et al, 2020 ; Dimino et al, 2020 ; Prestia, 2021 ), inspiration (Dimino et al, 2020 ; Leng et al, 2021 ; Markey et al, 2021 ; Prestia, 2021 ), and gratitude (Abd‐EL Aliem & Abou Hashish, 2021 ; Dimino et al, 2020 ; Leng et al, 2021 ) were listed as important actions for nurse leaders during the COVID‐19 pandemic.…”