In this article, the authors describe a classroom incident and their subsequent learnings about effectively managing issues of gender diversity in an MBA course titled "Women in Organizations." The authors employ Kolb's learning cycle as a framework for describing the incident (concrete experience), reflecting on and discussing what occurred (reflective observation), examining pertinent literature for possible explanations (abstract conceptualization), and devising practical strategies to mitigate such incidents in the future (active experimentation). The study describes the collaborative learning journey in which the authors engaged as a team of instructors and researchers to make sense of this incident and refine their pedagogical practices. The article concludes by offering practical suggestions for improved pedagogy in management education settings, specifically fostering greater gender reflexivity in the classroom, and using functional subgrouping to encourage understanding and integration of differences.This article is an exploration of a "day in the life" of an MBA course, "Women in Organizations." An intriguing incident in this class spurred our collective sense-making regarding learning about differences and how management educators can create learning environments in which students can engage with emotionally charged topics such as gender and diversity. We use the four dimensions of Kolb's (1984) experiential learning model-concrete experience, reflective observation, abstract conceptualization, and active experimentation-as a way to organize the presentation of our thoughts regarding the particular classroom experience that led to the writing of this collaborative article. In the sections that follow, we first describe the classroom situation experienced by two of the authors; we then reflect on that experience as a team of four, the class instructor and teaching assistant, along with two additional management educators who were invited to help make sense of the experience. We then discuss theories and concepts from the literature that provided us with possible ways of understanding the dynamics present in the classroom during the day in question, and finally, we offer active strategies for managing similar classroom dynamics in the future.
Concrete ExperienceIn the following paragraphs, I (the course instructor) relate an unsettling experience and the circumstances that led to it during a recent course, detailing my own thoughts and feelings as well as those of my teaching assistant (TA) as appropriate. The course "Women in Organizations" had the primary objective of helping students to understand the leadership and managerial issues surrounding women in organizations, particularly with regard to their recruitment, advancement, retention, compensation, leadership, quality of life, and success. I hoped that the course would empower women MBA students, who are often in the minority in their management education classrooms and workplaces, to enhance their confidence and voice and provide them with tools ...