NFC technology acceptance for mobile payments: A Brazilian Perspective

Luna, Iviane Ramos de; Montoro-Ríos, Francisco; Liébana‐Cabanillas, Francisco; Luna, João Gil de

doi:10.7819/rbgn.v0i0.2315

Cited by 32 publications

(17 citation statements)

References 41 publications

(72 reference statements)

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“…The incremental development of the internet has caused changes in human relations and, consequently, in the way products and/or services are marketed (Alalwan, 2020;Kułyk & Michałowska, 2016;Navimipour & Soltani, 2016). Among the forms of online consumption, mobile applications have become increasingly popular (Kiat, Samadi, & Hakimian, 2017;Luna, Montoro-Ríos, Liébana-Cabanillas, & Luna, 2017). Mobile apps are created and designed to be downloaded and used by smartphones or other similar mobile platforms such as iPads and other tablets (Alalwan, 2020).…”

Section: Introductionmentioning

confidence: 99%

Factors Influencing the Intent and Usage Behavior of Restaurant Delivery Apps

Christino

Cardozo

Petrin

et al. 2021

RBGN

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Purpose -The purpose this paper is to analyze the factors that influence the usage behavior of delivery applications.Design/methodology/approach -A survey method was used and a questionnaire was applied. The simple size comprised 344 respondents. The Structural Equation Modeling (SEM) with estimation by Partial Least Squares (PLS) was used to analyze thirteen hypotheses proposed in the survey model. Findings -The results support ten hypotheses and indicate that the Habit (β = 0.580; p-value <0.001) is the factor greatest influence on the Intention to use applications for food delivery.Originality/value -How far we researched, this is the first study of its kind to be conducted in Brazil and also the first in the world to propose the expansion of the model with the Susceptibility to Offer, Inovativeness and Convenience constructs for the study of the adoption of restaurant delivery applications.

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Section: Introductionmentioning

confidence: 99%

Factors Influencing the Intent and Usage Behavior of Restaurant Delivery Apps

Christino

Cardozo

Petrin

et al. 2021

RBGN

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“…After reviewing existing technology adoption literature, the Technology Acceptance Model (TAM) was selected as the theory-base for this study, given: (1) it has been widely used as the primary theoretical model for understanding and investigating individuals' adoption behavior of different new technologies (e.g. Chakraborty, 2020;Driediger & Bhatiasevi, 2019;Rabaai et al, 2015;Rabaa'i, 2016;Ramos de Luna et al, 2017;Zogheib et al, 2015a); (2) it focuses on the early adoption stage rather than the acceptance or rejection stages (e.g. Davis, 1989;Pham & Ho, 2015); and (3) it allows for augmentation to incorporate additional variables to capture aspects of adoption and increase its predictive power (e.g.…”

Section: The Conceptual Model and Hypotheses Developmentmentioning

confidence: 99%

Understanding the Determinants of Wearable Payment Adoption: An Empirical Study

Rabaa'i

Zhu

2021

IJIKM

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Aim/Purpose: The aim of this study is to determine the variables which affect the intention to use Near Field Communication (NFC)-enabled smart wearables (e.g., smartwatches, rings, wristbands) payments. Background: Despite the enormous potential of wearable payments, studies investigating the adoption of this technology are scarce. Methodology: This study extends the Technology Acceptance Model (TAM) with four additional variables (Perceived Security, Trust, Perceived Cost, and Attractiveness of Alternatives) to investigate behavioral intentions to adopt wearable payments. The moderating role of gender was also examined. Data collected from 311 Kuwaiti respondents were analyzed using Structural Equation Modeling (SEM) and multi-group analysis (MGA). Contribution: The research model provided in this study may be useful for academics and scholars conducting further research into m-payments adoption, specifically in the case of wearable payments where studies are scarce and still in the nascent stage; hence, addressing the gap in existing literature. Further, this study is the first to have specifically investigated wearable payments in the State of Kuwait; therefore, enriching Kuwaiti context literature. Findings: This study empirically demonstrated that behavioral intention to adopt wearable payments is mainly predicted by attractiveness of alternatives, perceived usefulness, perceived ease of use, perceived security and trust, while the role of perceived cost was found to be insignificant. Recommendations for Practitioners: This study draws attention to the importance of cognitive factors, such as perceived usefulness and ease of use, in inducing users’ behavioral intention to adopt wearable payments. As such, in the case of perceived usefulness, smart wearable devices manufacturers and banks enhance the functionalities and features of these devices, expand on the financial services provided through them, and maintain the availability, performance, effectiveness, and efficiency of these tools. In relation to ease of use, smart wearable devices should be designed with an easy to use, high quality and customizable user interface. The findings of this study demonstrated the influence of trust and perceived security in motivating users to adopt wearable payments, Hence, banks are advised to focus on a relationship based on trust, especially during the early stages of acceptance and adoption of wearable payments. Recommendation for Researchers: The current study validated the role of attractiveness of alternatives, which was never examined in the context of wearable payments. This, in turn, provides a new dimension about a determinant factor considered by customers in predicting their behavioral intention to adopt wearable payments. Impact on Society: This study could be used in other countries to compare and verify the results. Additionally, the research model of this study could also be used to investigate other m-payments methods, such as m-wallets and P2P payments. Future Research: Future studies should investigate the proposed model in a cross-country and cross-cultural perspective with additional economic, environmental, and technological factors. Also, future research may conduct a longitudinal study to explain how temporal changes and usage experience affect users’ behavioral intentions to adopt wearable payments. Finally, while this study included both influencing factors and inhibiting factors, other factors such as social influence, perceived compatibility, personal innovativeness, mobility, and customization could be considered in future research.

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“…19 • Mobile payment: Customers with NFC-enabled smartphones can link with their bank accounts and are able to pay by simply tapping phones to an NFC-enabled point-of-sale. 20 • Access and authentication: "keyless access" to restricted areas, cars, and other vehicles.…”

Section: Applications Of Nfcmentioning

confidence: 99%

Near-field Communication (NFC)

Singh

2020

ITAL

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Libraries are the central agencies for the dissemination of knowledge. Every library aspires to provide maximum opportunities to its users and ensure optimum utilization of available resources. Hence, libraries have been seeking technological aids to improve their services. Near-field communication (NFC) is a type of radio-frequency technology that allows electronics devices—such as computers, mobile phones, tags, and others—to exchange information wirelessly across a small distance. The aim of this paper is to explore NFC technology and its applications in modern era. The paper will discuss potential use of NFC in the advancement of traditional library management system.

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NFC technology acceptance for mobile payments: A Brazilian Perspective

Cited by 32 publications

References 41 publications

Factors Influencing the Intent and Usage Behavior of Restaurant Delivery Apps

Factors Influencing the Intent and Usage Behavior of Restaurant Delivery Apps

Understanding the Determinants of Wearable Payment Adoption: An Empirical Study

Near-field Communication (NFC)

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