New York State Public Library Systems and Their Services

Ren, Xiaoai

doi:10.1080/01616846.2013.760397

Public Library Quarterly

2013

DOI: 10.1080/01616846.2013.760397

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New York State Public Library Systems and Their Services

Xiaoai Ren

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Cited by 8 publications

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“…Consolidated public library systems emphasize direct services to users; cooperative public library systems emphasize coordinated resource sharing; and federated public library systems emphasize both. Services also vary among the same type of the public library systems based on each organization's unique organizational features and member needs (Ren, 2013). This study chose to focus on the 16 cooperative public library systems to control for the effect of "system type" upon service variations and organizational service decision-making activities.…”

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Service decision-making processes at three New York state cooperative public library systems

Ren

2014

Library Management

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2014),"Automated storage and retrieval system: a time-tested innovation", Library Management, Vol. 35 Iss 6/7 pp. 444-453 http://dx.If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to look at the organizational structure and service provisions of cooperative public library systems in New York State. The study also seeks to ask questions of how cooperative public library systems decide what services to provide. Design/methodology/approach -Descriptive statistics, factor analysis and cluster analysis were applied on New York State public library systems' 2008 annual reports to generate quantitative profiles of public library systems and their service transactions. Three cooperative public library systems displaying different service features were purposefully selected for further study of their service decision-making processes. The face-to-face and phone interviews were adopted in the study. Findings -Research findings from this study provide information on specific service variations across cooperative public library systems. The findings also provide differences of service decisionmaking processes in addition to the factors that might cause these differences. Originality/value -This study adds knowledge of public library systems' management and organizational structures, therefore fills a knowledge gap on public library systems. It can also serve as the baseline for future studies using newer annual report data and therefore to study the changing roles and services of cooperative public library systems in New York State.

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confidence: 99%

Service decision-making processes at three New York state cooperative public library systems

Ren

2014

Library Management

Self Cite

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Academic Library Mission Statements, Web Sites, and Communicating Purpose

Salisbury

Griffis

2014

The Journal of Academic Librarianship

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Learning to Lead: Challenges and Resources for The New Public Library Director

Parker

Bossaller

Adkins

et al. 2017

Journal of Library Administration

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New York State Public Library Systems and Their Services

Cited by 8 publications

References 1 publication

Service decision-making processes at three New York state cooperative public library systems

Service decision-making processes at three New York state cooperative public library systems

Academic Library Mission Statements, Web Sites, and Communicating Purpose

Learning to Lead: Challenges and Resources for The New Public Library Director

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