2020
DOI: 10.1080/09540962.2020.1815380
|View full text |Cite
|
Sign up to set email alerts
|

New development: Covid-19 and its publics—implications for strategic management and democracy

Abstract: This article discusses the concept of 'publics' and provides a case example related to Covid-19 to show the importance of strategically managing with and for publics. Specifically, the publics of local governance in lockdown are identified from two focus groups with local leaders conducted in Lombardy, Italy. Identifying, designing and visualizing publics is a key democratic and strategic choice with implications on the public values enacted.

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

0
24
0
1

Year Published

2020
2020
2023
2023

Publication Types

Select...
8

Relationship

4
4

Authors

Journals

citations
Cited by 25 publications
(27 citation statements)
references
References 16 publications
0
24
0
1
Order By: Relevance
“…Coherently with a public service logic (Osborne, 2020), WW decided to use the pipe work to improve their presence in the community, for example increasing the number of activities with the community, helping customers in need with tailored social tariffs and promoting their affordability targets. WW interpreted its role as entailing a broader responsibility for the place where it provides public services beyond the strict delivery of the service (water provision and sewage collection), for example also consulting with other publics (see on this Sancino et al 2020), like for example businesses (traders, independent shops) to reduce the disruption during the pipe restructuring work.…”
Section: Co-creation Of Public Services Solutions Requires Understand...mentioning
confidence: 99%
“…Coherently with a public service logic (Osborne, 2020), WW decided to use the pipe work to improve their presence in the community, for example increasing the number of activities with the community, helping customers in need with tailored social tariffs and promoting their affordability targets. WW interpreted its role as entailing a broader responsibility for the place where it provides public services beyond the strict delivery of the service (water provision and sewage collection), for example also consulting with other publics (see on this Sancino et al 2020), like for example businesses (traders, independent shops) to reduce the disruption during the pipe restructuring work.…”
Section: Co-creation Of Public Services Solutions Requires Understand...mentioning
confidence: 99%
“…The study on emergency-based governance is generally conducted in three approaches. The first group of scholars focuses on the agent level (e.g., street-level bureaucrats [ 25 ], community-based organisations [ 8 ], non-profit organisations [ 26 , 27 ], citizens [ 28 , 29 , 30 ]). They emphasised the value of involving multiple stakeholders (public, private, and non-profit sectors) and the importance of democracy.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Sancino et al ( 2020 ) state that individuals and organizations were affected disproportionately by the impact of COVID-19, both for the better (e.g. higher profits for technology companies) and for the worse (e.g.…”
Section: Literature Reviewmentioning
confidence: 99%
“…These problems call for robust governance solutions that are sufficiently adaptable, agile and pragmatic to achieve a particular goal or function in the face of continuous disruption. Sancino et al (2020) state that individuals and organizations were affected disproportionately by the impact of COVID-19, both for the better (e.g. higher profits for technology companies) and for the worse (e.g.…”
Section: Covid-19 and Public Managementmentioning
confidence: 99%