Needs Analysis on English Language Use for Students of Hospitality Department

Abstract

In expanding the curriculum of English for Specific Purposes, needs analysis has an important role. The author examined the need of English, especially the language function, of employees at 4 (four) and 5 (five) star hotels in Jakarta. The subject of the research was the employees who had worked for at least 5 (five) years in these hotels and had a minimum educational qualification of D4/S1. The author took 20 (twenty) samples from each hotel using questionnaire instrument and analyzed the data with frequency, percentage, mean and deviation standard. The findings indicated that the most relevant functions of English in its use were providing services, providing information and offering assistance. The author applied this finding in teaching English for Hotel courses. The author viewed it significant because many students still struggled to speak English during their internship or work in hotels in Jakarta.

Developing English Material for Food and Beverage Service Used by Students at SMKN 1 Singaraja

“…Widodo, (2016) also mentioned that it focuses more on "language in context" rather than grammar. It is also different from General English in senior high school, which mainly teaches about the general context of English Liza Amalia Putri et al, (2023). Furthermore, there are two characteristics of ESP, namely absolute and variable Marcu, (2020).…”