Need for recovery assessment among nursing professionals and call center operators

Abstract

The present study descriptively compares the need for recovery (NFR) among 128 nursing professionals (nurses) and 223 call center operators according cutoff points in the literature (45 and 50) and by means of statistical tests, and verifies the association between NFR scores and the presence of musculoskeletal symptoms. NFR was evaluated with the Need for Recovery Scale and musculoskeletal symptoms were evaluated with the Nordic Musculoskeletal Questionnaire. At a 45 point cutoff, 22% of the call-center workers and 33% of the nurses were classified as fatigued; at a 50 point cutoff, 13% of the call center operators and 27% of the nurses were classified as fatigued. The nurses had higher fatigue levels than the call center workers (p=0.015). Significant correlations were found between NFR scores and musculoskeletal symptoms reported during the previous 12 months (r=0.299, p<0.001) and 7 days (r=0.314, p<0.001). Regarding cutoff points and statistical tests, the NFR scale identified higher fatigue levels among the nurses and was demonstrated to be a useful tool for evaluating worker well-being.

Pupil light reflex evoked by light-emitting diode and computer screen: Methodology and association with need for recovery in daily life

“…The Need For Recovery (NfR) scale is an eleven-item scale including items like: ‘I find it difficult to relax at the end of working day’ or ‘In general, it takes me over an hour to feel fully recovered after work’ [ 31 ]. Multiple studies have confirmed the quality and validity of this scale for evaluating work-related need for recovery [ 31 , 33 , 44 , 45 ]. The NfR scale will be used in the current study to evaluate need for recovery experienced in daily-life.…”

Desconforto musculoesquelético, capacidade de trabalho e fadiga em profissionais da enfermagem que atuam em ambiente hospitalar

“…Work-induced fatigue has an important role in the etiology of psychophysical overloads (5) . Recently, studies have adopted measures of fatigue in the nursing context (3,(6)(7) . This variable has demonstrated a high prevalence and an association with deleterious working conditions (6,(8)(9) .…”

“…Occupational risk factors associated to nursing professionals' activity may be related specifically to the complexity of care, double shifts, physical and mental work overloads and overtime (12) . Multidimensional measures such as fatigue are key in the context of nursing activity, because they can help to detect situations inducing cumulative loads and avoid long-term effects (7) . In addition, the traditionally used analysis of work ability and musculoskeletal discomfort is a useful tool to evaluate health status and plan preventive actions.…”

Questionários para avaliação da fadiga em trabalhadores: uma revisão sistemática de literatura

“…A Escala de Necessidade de Descanso (ENEDE) é uma versão traduzida para a língua portuguesa e adaptada para cultura brasileira a partir da versão inglesa da Need for Recovery Scale (Moriguchi et al, 2010). O questionário, identificado em três textos (Patterson et al, 2014;Moriguchi et al, 2012;Croon, Sluiter & Frings-Dresen, 2006), tem por finalidade mensurar a necessidade de descanso após um dia de trabalho e, assim, proporcionar a avaliação da fadiga induzida e a qualidade do tempo de recuperação. A ENEDE também avalia os efeitos da fadiga em curto prazo: falta de atenção, irritabilidade, isolamento social, redução do desempenho e da qualidade do tempo de recuperação após o trabalho.…”