Need and Expectation Analysis of Human Resources in SMEs for an Effective Management: A Field Study in Seydisehir SMEs

Abstract

The purpose of this study is to make an analysis on human resources of Small and Medium Sized Enterprises (SMEs) in terms of their needs and expectations. The research sample involves 64 managements registered in Seydisehir Chamber of Commerce, one of the largest districts in Konya, which is also one of the most important industrial centers in Turkey. The study investigates the interest areas expected by human resources in terms of vocational skills in SMEs, the characteristics that human resources should have, the characteristics that they have difficulty in finding and vocational groups they are also unable to find. The questionnaires are used as a means of data collection and no sector difference is made when applying them to the SMEs in Seydisehir. The list of SMEs registered in Seydisehir Chamber of Commerce and their contact information are obtained before reaching each of these managements. The data obtained from the questionnaires are tested via using SPSS program. Measures of central tendency are used in these evaluations. The findings gathered from this study are expected to direct the studies to be made in terms of human resources need and expectations of SMEs, the other shareholders in the region and Seydisehir Chamber of Commerce, to be a guide for settlement areas with a large hinterland like Seydisehir and to contribute to the academicians working in this area. 