Navigation in Web applications

Shubin, Hal; Meehan, Margaret M.

doi:10.1145/267505.267508

Cited by 21 publications

(13 citation statements)

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“…Inconsistent navigation in a web site confuses users and may lead them to think they have entered another web site (Shubin and Meehan, 1997). This was confirmed by comments from most participants and illustrated in a statement by this participant explaining how inconsistent navigation causes frustration, '…because when you open up any page, you know where everything is…either on the left, top, or right hand side of the page.…”

Section: Findings and Discussionmentioning

confidence: 80%

Web Navigation for Individuals with Dyslexia: An Exploratory Study

Al-Wabil

Zaphiris

Wilson

2007

Lecture Notes in Computer Science

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This is the unspecified version of the paper.This version of the publication may differ from the final published version. Abstract. In this paper, we present an exploratory study of the web navigation experiences of dyslexic users. Findings indicate that dyslexics exhibit distinctive web navigation behaviour and preferences. We believe that the outcomes of this study add to our understanding of the particular needs of this web user population and have implications for the design of effective navigation structures. Permanent

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Section: Findings and Discussionmentioning

confidence: 80%

Web Navigation for Individuals with Dyslexia: An Exploratory Study

Al-Wabil

Zaphiris

Wilson

2007

Lecture Notes in Computer Science

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“…As the time delay increases, users may find the content less interesting (Ramsay, Barbesi, & Preece, 1998) and of a lower quality G^ci^O ' Sears, & Borella, 2000). Along time delay can make it harder for users to remember what they were doing and the related context in which they had made the request (Shubin & Meehan, 1997). In addition.…”

Section: Time Delaysmentioning

confidence: 99%

Determining Causes and Severity of End-User Frustration

Ceaparu¹,

Lazar²,

Bessière³

et al. 2004

International Journal of Human-Computer Interaction

259

198

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Although computers are beneficial to individuals and society, frequently users encounter frustrating experiences when using computers. This study represents an attempt to measure, in 111 participants, the frequency, the cause, and the level of severity of frustrating experiences. The data show that frustrating experiences happen on a frequent basis. The applications in which the frustrating experiences happened most frequently were Web browsing, e-mail, and word processing. The most-cited causes of frustrating experiences were error messages, dropped network connections, long download times, and hard-to-find features. The time lost due to frustrating experiences ranged from 47% to 53% of time spent on a computer, depending on the location and study method. After extreme cases were discarded, the time lost was still above 38%. These disturbing results should be a basis for future study.

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“…Therefore, users under cognitive overhead need context information to identify the location and to understand current task flows at any time in any place within hyperspace. Context information is especially important for Web systems, because delays inherent in Web navigation add to the user's cognitive load, because the user has to keep contextual information in mind while waiting (Shubin & Meehan, 1997).…”

Section: Contextmentioning

confidence: 99%

Contextual Navigation Aids for Two World Wide Web Systems

Park

Kim²

2000

International Journal of Human-Computer Interaction

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In spite of the radical enhancement of Web technologies, many users still continue to experience severe difficulties in navigating Web systems. One way to reduce the navigation difficulties is to provide context information that explains the current situation of Web users. In this study, we empirically examined the effects of 2 types of context information, structural and temporal context. In the experiment, we evaluated the effectiveness of the contextual navigation aids in 2 different types of Web systems, an electronic commerce system that has a well-defined structure and a content dissemination system that has an ill-defined structure. In our experiment, participants answered a set of postquestionnaires after performing several searching and browsing tasks. The results of the experiment reveal that the 2 types of contextual navigation aids significantly improved the performance of the given tasks regardless of different Web systems and different task types. Moreover, context information changed the users' navigation patterns and increased their subjective convenience of navigation. This study concludes with implications for understanding the users' searching and browsing patterns and for developing effective navigation systems.

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Navigation in Web applications

Cited by 21 publications

References 0 publications

Web Navigation for Individuals with Dyslexia: An Exploratory Study

Web Navigation for Individuals with Dyslexia: An Exploratory Study

Determining Causes and Severity of End-User Frustration

Contextual Navigation Aids for Two World Wide Web Systems

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