Nasty Talk Online

Chen, Gina Masullo

doi:10.1007/978-3-319-56273-5_3

Cited by 33 publications

(96 citation statements)

References 49 publications

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“…Although various definitions of incivility exist (e.g. Chen, 2017; Herbst, 2010), Coe et al’s (2014) definition is particularly tailored to user comments. They define incivility as “features of discussion that convey an unnecessarily disrespectful tone toward the discussion forum, its participants, or its topics” (p. 660).…”

Section: Incivility In Comment Sectionsmentioning

confidence: 99%

“…These features include name-calling, aspersion, lying, vulgarity, and pejorative speech (Coe et al, 2014). Other scholars have complemented this list with various forms of undemocratic speech, such as the use of racist or sexist terms (Chen, 2017). This understanding of incivility aligns well with the comments targeted by #ibh.…”

Section: Incivility In Comment Sectionsmentioning

confidence: 99%

“…However, it should be noted that #ibh members, and online users in general, may have individual perceptions of civil and uncivil communication (e.g. Chen, 2017; Herbst, 2010). In fact, research has shown that “a range of background characteristics—sex, ideology, the personality trait of agreeableness—may influence a given audience member’s response to incivility” (Kenski et al, 2017: 16).…”

Section: Incivility In Comment Sectionsmentioning

confidence: 99%

“…Yet, recent work on bystander behavior supports that the approach holds for highly dangerous as well as less harmful situations, like answering the door or reporting a broken tape recorder (Chekroun and Brauer, 2002). In addition, various studies have found harmful psychological effects of the use of uncivil language on readers and victims (Chen, 2017; Obermaier et al, 2016), which suggests that public online incivility can be considered a severe incident. Second, the audience of uncivil user comments is potentially larger than the number of bystanders in offline emergencies.…”

Section: Determinants Of #Ichbinhier’s Corrective Action: a Bystandermentioning

confidence: 99%

“…Still, previous studies suggested that these conditions do not fundamentally alter the psychological mechanisms why users engage in certain behaviors (Berg, 2016; Rösner and Krämer, 2016). Third, many offline emergencies involve individual victims while many uncivil comments are directed against ideas, social groups, and values in general (Chen, 2017; Coe et al, 2014). Nonetheless, research has shown that the bystander model also applies to cases when people have to decide to intervene against deviant behavior directed against public goods or values, for example, when someone litters a public park or draws graffiti on an elevator (Chekroun and Brauer, 2002).…”

Section: Determinants Of #Ichbinhier’s Corrective Action: a Bystandermentioning

confidence: 99%

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Lonely together? Identifying the determinants of collective corrective action against uncivil comments

Ziegele

Naab

Jost

2019

New Media & Society

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Journalists, scholars, and citizens have raised concerns regarding the high share of incivility in comment sections of news outlets. The current study surveyed members of the social movement #ichbinhier, which aims at collectively countering uncivil comments to cultivate a civil discussion atmosphere in comment sections. We root the activities of #ichbinhier as corrective action and identify the determinants of the members’ engagement by integrating research on bystander behavior and collective action. The findings of our survey show that factors pertaining to individual skills, perceived responsibility, and expected benefits relate to the members’ likelihood to engage against uncivil online comments. Regarding factors derived from collective action research, group efficacy and knowledge of the rules and structures of the movement account for higher levels of engagement. These results shed light on the factors that motivate and inhibit #ichbinhier members—and, potentially, Facebook users in general—to engage against uncivil comments.

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Section: Incivility In Comment Sectionsmentioning

confidence: 99%

Section: Incivility In Comment Sectionsmentioning

confidence: 99%

Section: Incivility In Comment Sectionsmentioning

confidence: 99%

Section: Determinants Of #Ichbinhier’s Corrective Action: a Bystandermentioning

confidence: 99%

Section: Determinants Of #Ichbinhier’s Corrective Action: a Bystandermentioning

confidence: 99%

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Lonely together? Identifying the determinants of collective corrective action against uncivil comments

Ziegele

Naab

Jost

2019

New Media & Society

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Online incivility, argument quality and public expression in China: Exploring the moderating role of education level and opinion congruency

Chen

Shen

2023

Telematics and Informatics

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“The Good, the Bad, and the Ugly”: A Panel Study on the Reciprocal Effects of Negative, Dirty, and Positive Campaigning on Political Distrust

Reiter

Matthes

2021

Mass Communication and Society

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Negative campaigning is a central concept in political communication research. However, most conceptualizations of the term are rather broad, summarizing all kinds of negativity such as substantial criticism and offensive behaviors. In this paper, we distinguish negative, dirty, and positive campaigning. While negative campaigning refers to critical, civil, and non-disrespectful arguments, dirty campaigning, by contrast, is defined as "below-thebelt" attacks including incivility and unfair campaign methods. In a two-wave Austrian national election panel study, we tested the reciprocal effects of perceived negative, dirty, and positive campaigning on distrust in politicians. Using auto-regressive models, we found that perceived dirty campaigning positively predicted distrust in politicians over time. Furthermore, distrust in politicians led to increased perceptions of dirty campaigning over time, suggesting a reciprocal relationship. However, perceived negative and positive campaigning were unrelated to distrust in politicians. Theoretical and methodological implications of distinguishing negative, dirty, and positive campaigning are discussed.Criticism is a central element of political campaigns. It allows political parties and candidates to emphasize unfavorable aspects of political opponents that otherwise might have been undisclosed (Lau & Pomper, 2004;Nai & Walter, 2015). Also, criticism in campaigns can provide valuable information for citizens and lead to more informed voting decisions. However, some forms of criticism can also impair citizens' political attitudes, increase public disengagement, and eventually harm the quality of democracy (

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Nasty Talk Online

Cited by 33 publications

References 49 publications

Lonely together? Identifying the determinants of collective corrective action against uncivil comments

Lonely together? Identifying the determinants of collective corrective action against uncivil comments

Online incivility, argument quality and public expression in China: Exploring the moderating role of education level and opinion congruency

“The Good, the Bad, and the Ugly”: A Panel Study on the Reciprocal Effects of Negative, Dirty, and Positive Campaigning on Political Distrust

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