Narrative and social tacit knowledge

Abstract

This paper discusses the role of narrative in the expression and transmission of social knowledge as a specific type of tacit knowledge. Narrative is a central mechanism by which social knowledge is conveyed. Narrative provides a bridge between the tacit and the explicit, allowing tacit social knowledge to be demonstrated and learned, without the need to propositionalize it. Institutions can best maintain their stock of stories by providing occasions on which they can be told. Archival systems such as data bases, lessons learned systems, and video records are less effective, particularly when they attempt to store records or transcripts of oral stories. However, they can be improved by attention to key design dimensions, including appropriate allocation of the effort required from system administrators and users, and attention to translation between genres.

Aprendizagem Organizacional e o Storytelling: Em Busca de um Framework Conceitual

“…Ainda, contar histórias pode ser um meio para que o conhecimento tácito seja explicitado aos demais indivíduos. Assim, quando o indivíduo conta uma história, ele constrói e compartilha a sua experiência com a equipe (LINDE, 2001).…”

Öncülleri Ve Sonuçlarıyla İşletmelerde Örgütsel Öğrenme Süreci

“…Açık bilgi biçimsel olarak ifade edilebilen bilgi türüdür (Davenport ve Prusak, 1998). Örtülü bilgi bireylerin sözle (yahut başka türlü de olsa formel bir şekilde) ifade edemedikleri, yeteneğe ve tecrübeye dayalı bilgilerini tanımlamaktadır (Linde, 2001;Castillo, 2002). Bireylerin açık ve örtülü bilgilerinin örgüt içinde etkileşim içine girmeleri neticesinde yeni örgütsel bilgi üretilmektedir (Nonaka ve Takeuchi, 1995;Nonaka, Toyama ve Konno, 2000;Yim, Kim, Kim ve Kwahk, 2004).…”

A Review of Narrative Methodology

“…These entries show how narrative can be used to gain insight into organisational change, or can lead to cultural change (Faber, 1998;Boje, 1991;Beech, 2000). Storytelling can help in transferring complex tacit knowledge or can also serve as a source of implicit communication (Ambrosini and Bowman, 2001;Linde, 2001,). Other aspects include: how narrative constructs identity (Czarniawska, 1997), how narrative can aid education (Abma, 2000;Cox, 2001), how stories contribute to sensemaking (Gabriel, 1998) and how narrative may act as a source of understanding (Cortazzi, 2001).…”