Multiple-Audience Problems, Tactical Communication, and Social Interaction: A Relational-Regulation Perspective

Fleming, John H.

doi:10.1016/s0065-2601(08)60155-0

Cited by 36 publications

(18 citation statements)

References 195 publications

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“…A wealth of prior work demonstrates that people often do not fully take situational constraint information into account when making dispositional judgments and so display the correspondence bias (e.g., Gilbert & Malone, 1995). The results of experiment 1 suggest that, although people may have difficulty taking situations into account, they seem quite able to take willingness information into account (see also Fleming, 1994).…”

Section: Resultsmentioning

confidence: 92%

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Smile when you say that: Effects of willingness on dispositional inferences

Krull

Seger

Silvera

2008

Journal of Experimental Social Psychology

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Section: Resultsmentioning

confidence: 92%

“…The program of work by Fleming and his colleagues (e.g., Fleming, 1994) on distancing cues is a notable exception. Distancing cues are ''signals that are given off either intentionally or unintentionally .…”

mentioning

confidence: 99%

Smile when you say that: Effects of willingness on dispositional inferences

Krull

Seger

Silvera

2008

Journal of Experimental Social Psychology

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“…This replication does not imply that perceivers are incapable of directly perceiving action cues such as effort, nor does it imply that perceivers are incapable of incorporating action cues into their impressions (Fleming, 1994;McArthur & Baron, 1983), but it does imply that perceivers are able to make systematic inferences about effort merely from abstract information about performance and the situational forces surrounding that performance. STUDY 2 In Study 1, situational forces took the form of psychological constraints (Jones, 1990).…”

Section: Study 1 Replicationmentioning

confidence: 99%

Inferences about Effort and Ability

Reeder

Hesson-McInnis

Krohse

et al. 2001

Pers Soc Psychol Bull

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Perceivers received information about a target person's level of athletic performance (e.g., kicking a soccer ball) and the situational forces surrounding that performance. Perceivers' inferences about the effort and ability of the target depended on whether the situational forces involved psychological forces (a bribe offered for low performance) or physical forces (a wind that hindered performance). Replicating past research, psychological forces had a stronger impact on inferred ability given the presence of low performance, as opposed to high performance. Additional analyses indicated that this pattern was mediated by inferences about the effort of the target. In contrast, physical forces appeared to have a direct impact on inferences of ability and affected inferences based on both low and high performance. The results suggest that perceivers make inferences about multiple attributes within a target person and, in the process, attempt to reconcile those inferences.

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“…Review and replication interact: contentious virtual communications may be re-presented in the future, not just by the intended recipients, but by any audience that can access them. Virtual communication, especially across the lines of a dispute, has then a brittle quality because it requires justification in socially acceptable accounts and is vulnerable to feedback from multiple audiences (Fleming, 1994).…”

Section: Virtual Communication and Sense Constructionmentioning

confidence: 99%

Themed article: Sexed up intelligence or irresponsible reporting? The interplay of virtual communication and emotion in dispute sensemaking

Myers

2007

Human Relations

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In the context of an exploratory case study of an interorganizational dispute between the BBC and the UK Government, this article develops a conceptual framework through which the interplay of emotion, sensemaking and virtuality in disputes can be better understood. One contribution of the article is reconsideration of the general relationship between emotion and sensemaking. It is suggested that emotions as temporary social roles complement sensemaking itself, enabling plausible accounts to be constructed when there would otherwise be no socially acceptable bridge between beliefs and behaviour. A second contribution is appreciation of the difficulties for virtual communication arising from the capabilities for review and replication of messages which it affords, so that discourse is explicit, irrevocable and potentially public. When, particularly across the lines of a dispute, communications are contentious this can lead to sensemaking through behavioural commitment and the evocation of justifying beliefs; or it can lead to emotional dynamics justifying communication as passion or obviating the need to attend to other's responses. The article reflects on implications for the development, escalation and resolution of disputes. K E Y WO R D SBBC and UK Government disputes emotion Hutton Inquiry organizational discourse organization theory politics and the media sensemaking virtuality 6 0 9Human Relations

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Multiple-Audience Problems, Tactical Communication, and Social Interaction: A Relational-Regulation Perspective

Cited by 36 publications

References 195 publications

Smile when you say that: Effects of willingness on dispositional inferences

Smile when you say that: Effects of willingness on dispositional inferences

Inferences about Effort and Ability

Themed article: Sexed up intelligence or irresponsible reporting? The interplay of virtual communication and emotion in dispute sensemaking

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