2018
DOI: 10.1080/21515581.2018.1531657
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Multilevel trust: A theoretical and practical imperative

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Cited by 53 publications
(36 citation statements)
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“…Several forms of trust (trust in the organization, in the leader, and in the team colleagues) are related to individual performance and extra‐role behavior (Colquitt, Scott, & LePine, 2007; De Jong, Dirks, & Gillespie, 2016), team processes, and team performance (Bormann, Poethke, Cohrs, & Rowold, 2018; Breuer, Hüffmeier, & Hertel, 2016; Fulmer & Gelfand, 2012). Trust is a team state that is established by individual perceptions and expectations about collective sense‐making and shared experience (Breuer et al, 2016; De Jong & Dirks, 2012; De Jong & Elfring, 2010; Fulmer & Dirks, 2018). According to this theoretical basis, team trust can be defined
… as the shared willingness of the team members to be vulnerable to the actions of the other team members based on the shared expectation that the other team members will perform particular actions that are important to the team, irrespective of the ability to monitor or control the other team members.
…”
Section: Shared Leadershipmentioning
confidence: 99%
“…Several forms of trust (trust in the organization, in the leader, and in the team colleagues) are related to individual performance and extra‐role behavior (Colquitt, Scott, & LePine, 2007; De Jong, Dirks, & Gillespie, 2016), team processes, and team performance (Bormann, Poethke, Cohrs, & Rowold, 2018; Breuer, Hüffmeier, & Hertel, 2016; Fulmer & Gelfand, 2012). Trust is a team state that is established by individual perceptions and expectations about collective sense‐making and shared experience (Breuer et al, 2016; De Jong & Dirks, 2012; De Jong & Elfring, 2010; Fulmer & Dirks, 2018). According to this theoretical basis, team trust can be defined
… as the shared willingness of the team members to be vulnerable to the actions of the other team members based on the shared expectation that the other team members will perform particular actions that are important to the team, irrespective of the ability to monitor or control the other team members.
…”
Section: Shared Leadershipmentioning
confidence: 99%
“…Trust is critical for interorganizational relationships (Gulati, 1995;McEvily & Zaheer, 2005;Nielsen, 2011;Poppo & Zenger, 2002;Robson, Katsikeas, & Bello, 2008) and particularly relevant in the light of interpartner competition (Krishnan, Martin, & Noorderhaven, 2006). While we see trust as a phenomenon fundamentally rooted in the individual level, we acknowledge its multi-level nature (Fulmer & Dirks, 2018) as it diffuses within the social context of groups and organisations and can take the form of interorganizational trust (Vanneste, 2016;Zaheer, McEvily, & Perrone, 1998). Interorganizational trust has been argued to reduce concerns about partner opportunism, foster cooperation, and facilitate knowledge sharing (Das & Teng, 1998;Dirks & Ferrin, 2001;Nielsen & Nielsen, 2009).…”
Section: Introductionmentioning
confidence: 96%
“…Dirks and Ferrin 2001;Dirks and Skarlicki 2004); more precisely subordinates' trust in their superiors (Burke et al 2007), while there are fewer studies of horizontal relationships involving trust among peers (Burke et al 2007;Tan and Lim 2009). In an editorial, Fulmer and Dirks (2018) contend that the previous isolation of trust research at a single level of analysis, ignoring processes and influences from other organizational levels, creates gaps in our understanding of trust. Following on that, we argue that an integration of trust research across multiple levels in organizations is sorely needed (Fulmer and Gelfand 2012), including the study of trust in both vertical and horizontal relationships, which are seldom investigated in combination (Nyhan 2000;Cho and Park 2011).…”
Section: Introductionmentioning
confidence: 99%
“…Studies examining trust in either vertical or horizontal relationships tend to ignore the fact that trust does not occur in a vacuum between subordinates and superiors or among peers (see e.g. Fulmer and Dirks 2018). Rather, trust in vertical relationships may influence horizontal relationships and vice versa (Cho and Park 2011).…”
Section: Introductionmentioning
confidence: 99%