Multi-criteria logistics distribution network design for mass customisation

Abstract

Nowadays, companies are trying to offer high level of personalisation as expected by the customer while trying to reach economy of scale in production even with small volumes. This competitive strategy is known as mass customisation and requires not only flexibility of the production system at a lower cost but also specific logistics solutions to manage high level of differentiation. In this paper, a multi-criteria decision making methodology is proposed for the selection and evaluation of logistics distribution networks in a customised environment, basing on an analytic network process (ANP). This method helps the decision maker to select the best configuration of logistics distribution as a first step of the design process. A real case application is included to demonstrate the achievable results

Total eclipse on business performance and mass personalization: how supply chain flexibility eclipses lean production direct effect

“…Modular products and product family platforms are listed as two types of configuration that provide the standardization level needed for companies to adapt quickly and efficiently to new markets (Jiao et al, 2006). Order preparation and delivery are related to flexible logistics solutions (Costantino et al, 2014). Therefore, the above practices can be related to a status in which personalization levels and flexible processes could be eventually enhanced.…”

Selection of an Appropriate Distribution Channel for High-Value Stone

“…Selected factors of customer service -From the customer's perspective, it is important to maximize customer service. Costantino, F., Di Graviá, G. [5] determined the factors of customer service, affecting the production rate of individual types of distribution channels. Adjusted factors used for the proposed model are:…”

“…Selected cost criteria -Perspective of the company is limited by cost factors [5]. Revised factors are:…”

Estado actual de la investigación sobre Segmentación de clientes y Flexibilidad de la cadena de suministro. El desafío futuro de la Microsegmentación

“…Hoy en día, las empresas están tratando de ofrecer productos cada vez más adaptados a las necesidades de los clientes. Para esto, además de sistemas de producción y fabricación flexibles, las organizaciones deben estar configuradas para conseguir un alto nivel de diferenciación a través de la flexibilidad en la logística (Costantino et al, 2014;Wang et al, 2016). Tradicionalmente, los sistemas de manipulación de materiales y de distribución de productos no están diseñados para ser flexibles (Wong et al, 2007).…”

“…Sin embargo, la marcada tendencia hacia la mayor fabricación de variabilidad de productos y de menor volumen de producción, los ciclos de vida más cortos de los productos, la alta valoración por parte del cliente del menor tiempo de entrega y del aumento de la velocidad con la que se mueve la mercancía a través de la cadena de suministro, son cuestiones que enfatizan en la necesidad de aumentar la flexibilidad logística (Wong et al, 2007). Mediante la flexibilidad logística, las empresas pueden reducir los efectos negativos de la variabilidad del entorno y de las ineficiencias del proceso productivo y del transporte (Wong et al, 2007;Costantino et al, 2014).…”