Multi-criteria decision making based on trust and reputation in supply chain

Liu, Chang; Ouzrout, Yacine; Nongaillard, Antoine; Bouras, Abdelaziz; Zhou, Jiliu

doi:10.1016/j.ijpe.2013.04.014

Cited by 39 publications

(16 citation statements)

References 37 publications

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“…= ( , , ∆) is the trust factor function with updating, denotes the trust factor without updating based on information sharing levels, reputation, prior experience, network position etc. (Chang et al, 2014;Schoenherr et al, 2015), and indicates the client's sensitivity to ∆. As ambiguity does not appear in = ( , , ∆), using this trust function does not alter our main conclusions.…”

Section: The Vendor's Pricing and The Client's Outsourcing Quantity Dmentioning

confidence: 83%

Accounting for ambiguity and trust in partial outsourcing: A behavioral real options perspective

Gao

Driouchi

2018

Journal of Business Research

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Concerned with the hidden costs of outsourcing, this paper examines the role of ambiguity and trust in partial outsourcing decisions from the perspective of real options theory. We study pricing and quantity dynamics between an ambiguity averse vendor and a less (more) trusting client in a leader-follower framework with fixed timing. We find that the client's partial outsourcing quantity increases with the vendor's ambiguity if outsourcing is meant for cost-saving purposes. The effect of trust on outsourcing quantity, meanwhile, is jointly moderated by the vendor's ambiguity and quality of shared information forecasts when cost advantages are exaggerated. In terms of pricing effects, the vendor increases (decreases) her threshold with increasing ambiguity for long-term (short-term) contracts. These insights hold under the multiple-priors and worst-case ambiguity specification. When Choquet ambiguity and rank-dependent utility are considered, more complex and subtle dynamics are obtained. Ambiguity has additional non-linear effects on outsourcing quantity due to heterogeneity in ambiguity preferences (seeking vs. aversion) and probability weighting. The vendor's price not only increases (decreases) with increasing ambiguity-seeking for long-term (short-term) contracts, but also with ambiguity aversion when specific risk-return ratio conditions are met. Trust effects are qualitatively similar under both ambiguity specifications.

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Section: The Vendor's Pricing and The Client's Outsourcing Quantity Dmentioning

confidence: 83%

Accounting for ambiguity and trust in partial outsourcing: A behavioral real options perspective

Gao

Driouchi

2018

Journal of Business Research

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“…Li, Fan, and Xitong (2011) also state that trust plays an important role in the selection of business services. Chang et al (2014) propose a multi-criteria variable weights decisionmaking approach based on trust and reputation in supply chains. They put more emphasis on the detailed TRS, consider direct and indirect values and apply a time decay function for historical trust and reputation values as well, but ignore the resource constraints at the suppliers.…”

Section: Trust and Reputation Systemsmentioning

confidence: 99%

Trust-based resource sharing mechanism in distributed manufacturing

Szaller

Egri

Kádár

2019

International Journal of Computer Integrated Manufacturing

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Manufacturing has moved from local towards global economy in the past decades enabling new paradigms to come into practice, such as distributed manufacturing which aims at increasing companies' flexibility with a decentralized system consisting of autonomous entities. In the paper, a distributed collaboration framework of manufacturing agents is introduced, where the members with resource shortages can request resources from others, divide requests among multiple agents, reorganize their production to be able to complete a request and cancel an undertaken task if needed. In a collaboration framework, it is essential to have a commitment to the promises: if participants cannot count on these commitments, the framework's efficiency may decrease. So as to motivate agents to keep their promises and to enable differentiating between reliable and nonreliable partners, here agents consider trustfulness during the selection from resource offering agents' proposals and make decisions considering subjective trust and public reputation values, which are computed based on successfulness of task performing and meeting due dates. In the paper, the impact of the proposed mechanism is investigated with multi-agent simulation. It is shown that considering trustfulness improves the overall system performance; and the improvement depends on the number of participants and the federation's load.

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“…A confiança na cadeia de suprimentos é uma relação de mão dupla entre os parceiros, o que implica alto nível de fé na decência dos outros, bem como no cumprimento das promessas sem afetar negativamente o parceiro (Chang, Ouzrout, Nongaillard, Bouras, & Jiliu, 2014). Em outras palavras, quando há confiança entre parceiros, calcula-se a probabilidade de que vão agir sem oportunismo na parceria (He et al, 2014).…”

Section: Confiança Nas Relações Interorganizacionaisunclassified

Integração Externa e Capacidade de Inovação Organizacional Moderada pelo Nível de Confiança

Gripa

Carvalho

2019

Rev. Eletr. de Ciênc. Adm.

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A integração da cadeia de suprimentos (ICS) possibilita vantagem competitiva no que diz respeito ao desempenho operacional. Isso já está consolidado na literatura. A lacuna existente está relacioanada com a ICS e a capacidade de inovação das organizações, pois de acordo com vários autores, ainda não há dados suficientes que comprovem essa relação. Este estudo tem como objetivo identificar se integração de clientes e fornecedores influenciam a capacidade de inovação organizacional. Para isso, foi realizada uma pesquisa descritiva com método quantitativo, utilizando-se de dados primários provindos de um survey. Os dados foram coletados por meio de um questionário on-line, com 20 questões, contendo dimensões sobre envolvimento de clientes e fornecedores no processo de desenvolvimento de produto, confiança e capacidade de inovação. Foram coletados dados de 86 empresas da indústria de transformação de portes variados. Os dados foram analisados por modelagem de equações estruturais com utilização do software SmartPLS. Os resultados indicam que o envolvimento do cliente influencia 0,52 na capacidade de inovação organizacional, porém o envolvimento do fornecedor, bem como a moderação da confiança sobre essas relações não foram significativas. Conclui-se que a integração da cadeia de suprimentos, principalmente com o envolvimento dos clientes, influencia a capacidade de inovação.

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Multi-criteria decision making based on trust and reputation in supply chain

Cited by 39 publications

References 37 publications

Accounting for ambiguity and trust in partial outsourcing: A behavioral real options perspective

Accounting for ambiguity and trust in partial outsourcing: A behavioral real options perspective

Trust-based resource sharing mechanism in distributed manufacturing

Integração Externa e Capacidade de Inovação Organizacional Moderada pelo Nível de Confiança

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