1996
DOI: 10.1108/00483489610123191
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Muddle in the middle: organizational restructuring and middle management careers

Abstract: Considers the extent to which one organization through rationalization and redundancy programmes has violated its psychological contracts with its middle manager employees by removing the prospect of a traditional career. Offers a review of the issues raised in the literature on careers and the psychological contract and a case study of the impact of change on individual middle managers. Describes the empirical work carried out in British Telecom on which the article is based. Concludes that both the nature of… Show more

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Cited by 88 publications
(86 citation statements)
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References 20 publications
(22 reference statements)
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“…Kets de Vries and Balazs 1997; Morrison and Robinson 1997). The psychological contract between employers and employees has been argued to involve employees providing effort and loyalty in exchange for pay and job security (Newell and Dopson 1996;Dopson and Neumann 1998). Certainly, being made redundant would constitute-from the employee's perspective-a breach of that contract.…”
Section: An Experience Of Alienationmentioning
confidence: 98%
“…Kets de Vries and Balazs 1997; Morrison and Robinson 1997). The psychological contract between employers and employees has been argued to involve employees providing effort and loyalty in exchange for pay and job security (Newell and Dopson 1996;Dopson and Neumann 1998). Certainly, being made redundant would constitute-from the employee's perspective-a breach of that contract.…”
Section: An Experience Of Alienationmentioning
confidence: 98%
“…These impacts can be seen in a number of ways. Firstly, the multiple rounds of downsizing in organizations have been identified with the breaking down of the psychological contract (Newell and Dopson 1996;Dopson and Neumann 1998). For middle managers, traditional benefits such as job security and career progression have now disappeared for many (Newell and Dopson 1996;Ebadan and Winstanley 1997).…”
Section: The Changing Context For Middle Managersmentioning
confidence: 99%
“…In finance sector organisations, characterised (at least until the early 1990s) by a history of stable and paternalistic human resource practices, organisational restructuring is likely to decrease affective commitment but continuance commitment may be maintained by a lack of alternatives to the employees' current jobs (Newell and Dopson 1996). Newell and Dopson refer to this situation as negative attachment.…”
Section: Change and The Psychological Contractmentioning
confidence: 99%