In dynamic business environments the concept of the psychological contract has altered radically. Empirical evidence from a case study conducted in one of Australia’s largest banking organisations is used to illustrate how change can impact upon the psychological contract. Traditional loyalty to an organisation and continuance commitment are becoming less important as organisations pursue more transactional relationships with their employees and as employees are encouraged to pursue more self‐interested “protean” careers. The question could be asked whether, with such increased emphasis on self‐serving personal and organisational strategies, the “psychological contract” continues to provide a means of establishing effective relationships between organisations and their employees. The main conclusion is that the maintenance of such contracts still makes an important contribution to organisational relationships but that organisations need to seek ways of adjusting the terms of the psychological contract to meet the needs of an increasingly mobile and protean workforce.

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This paper explores the emotional dimensions of doing covert research with antagonistic organisations. Drawing on the experiences of three researchers who identify as lesbian, gay, and LGBT ally, who covertly attended public and semipublic conferences and events organised by groups with heteroactivist positionings over two years, we consider the multiple, nuanced and complex emotional dimensions of being "behind enemy lines" (Jansson, 2010). We argue for greater consideration of the emotional spaces covert research creates, as in our case a "closet" space was produced which suppressed our sexualities or allyship. Furthermore, we argue that the process of doing covert research is one that both precedes and exceeds being in the field, and as such, we need to pay attention to researcher emotion as a process that begins long before we step into the field and continues long after we leave.covert research, covert self, emotion, heteroactivism, lesbian, gay, bisexual and trans, positionality 1 | INTRODUCTION Going undercover within antagonistic groups has long been a method used by activists and academics looking to understand and/or expose their inner workings, and in contemporary times is a prevalent choice of LGBT activists. For instance, during the Australian same-sex marriage campaign in 2017, the online LGBT news outlet Pink News sent undercover journalists to events organised by oppositional group Coalition for Marriage to report on the strategies of the "No" campaign. Within the academy, some of the authors of this paper have been undertaking covert participant observation since 2015, seeking to understand how anti-LGBT equalities discourses operate in Canada, the UK and Australia, places where these equalities have been "won," and to trace the growing resistance to the rights of LGBT people (Browne & Nash, 2014;Nash & Browne, 2015). Three members of our research team, Kath Browne, Andrew McCartan and Heather Maguire (who identify as lesbian, gay and LGBT ally respectively), have gone undercover, attending evangelical and anti-LGBT Christian group conferences, joining anti-feminist and anti-LGBT, "pro-family" organisations, participating in right-wing think tank and political party conventions, and various anti-LGBT rallies, talks and protests in Canada, Ireland, Wales and England. Our Research Ethics Board (REB) approved the research and required we observe only in public or semi-public places. While the REB provided pragmatic guidelines to ensure the ethical treatment and well-being of the research participants, there was no consideration of the well-being of the researchers (see TCPS2, 2014).In this paper, we explore the tremendous emotional strain of doing covert research with those whose views are antithetical to our own and we consider the messy and often deeply unsettling emotional aspects of doing covert research as LGBT people and allies going undercover with heteroactivist organisations. We position our discussion within geographical ---

This article focuses on trust within interorganisational virtual organisations, which are regarded as legally separate but operationally interdependent companies focused on responding to a market opportunity and facilitated by ICT as a medium for communication and coordination. The context of the research described in this paper is the Australian meat and horticulture supply chains. Within the context of these two supply chains the perceived importance and perceived levels of 12 trust factors are investigated. The research identifies three trust factors demonstrating critical gaps between the expected performance level and the perceptions of actual performance common to the meat and horticulture supply chains. These factors were information sharing, reliability and work standard. Two other critical factors were identified in the meat supply chain, i.e., timeliness and customisation, while three other critical factors were identified as specifically relating to the horticulture supply chain, i.e., shared values, POS information and honesty and integrity.

Abstract:The Keywords:records management, information management, information governance, corporate governance, compliance, accountability, transparency, agency theory, business continuity Biographical Notes: Heather Maguire lectures in management at the University of Southern Queensland. Her PhD investigating psychological contracting in the banking industry was awarded in 2001. She also holds a BEd, MBus and a MBA. Heather delivers undergraduate and postgraduate courses in management including information management. Heather has consulted for industry in a number of different areas including the impact of change in the Australian finance sector and administrative process improvement within a range of industries. Her research interests include the link between information management, corporate governance and organisational risk, psychological contracting, virtual networking, trust and relational capital.