Moving towards digitalization: a multiple case study in manufacturing

Zangiacomi, Andrea; Pessot, Elena; Fornasiero, Rosanna; Bertetti, Massimiliano; Sacco, Marco

doi:10.1080/09537287.2019.1631468

Cited by 151 publications

(78 citation statements)

References 34 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The design is motivated by the need to cut across local contexts to enhance analytical generalisability (Miles and Huberman 1994) and the possibilities for drawing analytical conclusions (Yin 2013). Case study designs also provide flexibility for explorative research, where new areas for theorybuilding can be uncovered (Voss, Tsikriktsis, and Frohlich 2002) as in the case of understanding the role of digitalisation for organisations (Zangiacomi et al 2020;Berlak, Hafner, and Kuppelwieser 2020).…”

Section: Methodsmentioning

confidence: 99%

“…Naturally, a lot of research around digitalisation focuses on the technological innovations per se. However, digitalisation impacts not only digital capabilities but also business models (Ghobakhloo 2018;Zangiacomi et al 2020), operational processes (Martinez 2019), and customer experiences (Henriette, Feki, and Boughzala 2016). According to Orlikowski and Iacono (2000), such an impact is not merely restricted to the internal organisational structures, but also has consequences for the external interconnected environment of the organisation.…”

Section: Digitalisationmentioning

confidence: 99%

“…It does not come as a surprise that digitalisation has become a strategic priority for organisations but moving forward in this new terrain is seldom a straightforward process (Legner et al 2017;Zangiacomi et al 2020). Besides affecting processes, organisations, business, and society (Parviainen et al, 2017), the actors in the system will shape and be shaped by digitalisation.…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Digitalisation and quality management: problems and prospects

Elg

Birch-Jensen

Gremyr

et al. 2020

Production Planning & Control

View full text Add to dashboard Cite

Digitalisation provides both challenges and opportunities for Quality Management (QM). The purpose of this study is to identify various roles QM practitioners play in digitalisation initiatives to uncover the challenges and potential of QM's digitalisation journey. This issue is addressed through an analytical framework that stresses two dimensions: the exploration and exploitation of digitalised QM processes and value creation, which is performed by the customer or in interactions facilitated by the provider. Through a multiple-case study of four large Swedish organisations, we propose six different challenges and corresponding roles for QM. Further, the study identifies challenges of digitalisation affecting both exploitative and explorative practices throughout an organisation's value creation process. This research contributes to the existing literature with empirical evidence on the challenges induced by digitalisation, an area often discussed but not as often studied empirically.

show abstract

Section: Methodsmentioning

confidence: 99%

Section: Digitalisationmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Digitalisation and quality management: problems and prospects

Elg

Birch-Jensen

Gremyr

et al. 2020

Production Planning & Control

View full text Add to dashboard Cite

show abstract

“…Through such support all actors and units involved can communicate changes and share information in real-time. This infrastructure also allows collaboration with technology and machine providers, and software developers, by offering them a standardized framework for interaction [23,24]. (3) "Through-engineering" dimension, also known as "end-to-end engineering", integrates all engineering-related activities involved in the entire product lifecycle, from design/manufacturing to disposal/recycling [1,16].…”

Section: Industry 40 and Digital Transformationmentioning

confidence: 99%

Collaborative Networks: A Pillar of Digital Transformation

et al. 2019

Self Cite

View full text Add to dashboard Cite

The notion of digital transformation encompasses the adoption and integration of a variety of new information and communication technologies for the development of more efficient, flexible, agile, and sustainable solutions for industrial systems. Besides technology, this process also involves new organizational forms and leads to new business models. As such, this work addresses the contribution of collaborative networks to such a transformation. An analysis of the collaborative aspects required in the various dimensions of the 4th industrial revolution is conducted based on a literature survey and experiences gained from several research projects. A mapping between the identified collaboration needs and research results that can be adopted from the collaborative networks area is presented. Furthermore, several new research challenges are identified and briefly characterized. Author Contributions: Conceptualization, L.M.C.-M.; methodology, L.M.C.-M. and R.F.; writing-drafting Section 3, R.F. and L.M.C.-M.; writing-drafting Section 4, F.F. and L.M.C.-M.; writing-drafting Sections 5 and 7, L.M.C.-M.; writing-drafting Section 6, J.R. and L.M.C.-M.; writing-inputs for Sections 1 and 8, all authors; writing-reviewing and editing, all authors; funding acquisition, L.M.C.-M.Funding: This work was funded in part by the Portuguese "Fundação para a Ciência e Tecnologia" "Strategic program UID/EEA/00066/2019" (CTS project), by the SOCOLNET society (ARCON-ACM project), and by the project POCI-01-0247-FEDER-033926 (Future Yammi).

show abstract

“…The term Industry 4.0 has been introduced for the first time at the 2011 Hannover fair and has made its first official appearance in literature in 2013 as a project launched by the German government to promote the renovation of the country's factories (Zangiacomi et al 2020;Xu and Duan 2019;Xu, Xu, and Li 2018;Kagermann et al 2013). Industry 4.0 is a new industrial transformation that aims to connect people and things 'anytime, anyplace, with anything and anyone, ideally using any path/network and any service' (Wagner et al 2017).…”

Section: Introductionmentioning

confidence: 99%

Industry’s 4.0 transformation process: how to start, where to aim, what to be aware of

Calabrese

Dora

Ghiron

et al. 2020

Production Planning & Control

View full text Add to dashboard Cite

Industry 4.0 has fused digitalisation with traditional industrial processes bridging the physical and virtual worlds and opening unimagined possibilities for 21st century business growth. Research is still evolving toward the development of frameworks linking Industry's 4.0 enabling technologies to specific goals and to their impact on the manufacturers' businesses. A systematic review of all peer-reviewed managerial research is performed to extract Industry's 4.0 enabling technologies, barriers and goals. A framework linking technologies, barriers, and goals is then developed together with a web application based on its contents. The use of the framework is demonstrated through its application to two specific empirical case studies. The review shows that there are 9 classes of Industry's 4.0 enabling technologies, whose different arrangements lead to the achievement of up to 15 business goals that can be thwarted by 21 barriers. The pursuit of these goals leads to three different destinations, i.e., three diverse digital transformations of the manufacturing firms. This paper provides a holistic framework that analyses the relationships among Industry's 4.0 enabling technologies, barriers and goals. It appeals to managers who can use its contents along with the web application to derive recommendations and suggestions tailored to their Industry's 4.0 journeys.

show abstract

Moving towards digitalization: a multiple case study in manufacturing

Cited by 151 publications

References 34 publications

Digitalisation and quality management: problems and prospects

Digitalisation and quality management: problems and prospects

Collaborative Networks: A Pillar of Digital Transformation

Industry’s 4.0 transformation process: how to start, where to aim, what to be aware of

Contact Info

Product

Resources

About