Motivators of social sustainability in healthcare supply chains in the UAE—Stakeholder perspective

Khan, Mehmood; Hussain, Matloub; Gunasekaran, Angappa; Ajmal, Mian M.; Helo, Petri

doi:10.1016/j.spc.2018.01.006

Cited by 49 publications

(47 citation statements)

References 42 publications

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“…Patient satisfaction is identified as the key indicator for social sustainability, as it involves the well-being of the patient, quality of services, efficiency of staff, and the availability of resources [55]. However, previous research seems to have been more focused on exploring legislative issues or legal and political rights when addressing social sustainability [66]. As Hussain et al [15] has already identified, there is a need to explore what makes a healthcare system more socially sustainable, particularly from the patients' perspective as they are the main customers of the healthcare system.…”

Section: Collaborative Healthcare and Social Sustainabilitymentioning

confidence: 99%

The Role of Collaborative Healthcare in Improving Social Sustainability: A Conceptual Framework

2020

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Healthcare systems around the world face both increasing demands and inequality in service distribution. The current trend is for collaboration among healthcare actors, named as collaborative healthcare, in order to address challenges such as these to improve the social sustainability of the system. That is to provide accessible and equitable healthcare services to meet people's health and well-being needs. Based on an integrative literature review, this study aims at crafting a conceptual framework to explore how collaborative healthcare networks contribute to social sustainability and the specific actors involved in these collaborations. It identifies relationships between different collaborative healthcare networks and social sustainability. Interprofessional networks have been the most studied in relation to social sustainability. Communication and sharing information or knowledge have been identified as used collaborative healthcare practices. This study contributes theoretically by considering a new model of the healthcare organization in which collaborative networks play a central role in improving social sustainability. In terms of practical implications, the study provides managers and policy makers with investment insights on a range of collaborative networks and practices.

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Section: Collaborative Healthcare and Social Sustainabilitymentioning

confidence: 99%

The Role of Collaborative Healthcare in Improving Social Sustainability: A Conceptual Framework

2020

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“…Although a set of motivators are identified in literature, only a few works have turned their attention toward social sustainability motivators in supply chains, and there is a necessity to investigate these motivators further, especially within the service context (Khan, Hussain, et al, ). Moreover, as stakeholders' influence extends to the triple bottom line of the supply chain, studying the stakeholders' impact on companies' decisions to carry on social sustainability is also essential.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Stakeholder theory (Freeman, ) indicates that other constituents besides shareowners are to be taken into account when making business decisions (Phillips, ). Stakeholders consist of groups such as customers, employees (Sarkis, Torre, & Diaz, ), suppliers, competitors, governments, media (Friedman & Miles, ; Khan, Hussain, et al, ), and creditors (Co & Barro, ). The stakeholder profile poses a challenging task for supply chain managers, namely, bearing in mind the interests of all stakeholders simultaneously (Phillips, ).…”

Section: Theoretical Framework‐stakeholder Theorymentioning

confidence: 99%

“…The general theme in all these works points to the study of these motivators in a stand‐alone fashion. However, most of the previous research did not explore various motivators across healthcare supply chains in terms of relevance and priority (Khan, Hussain, et al, ). There is also a lack of a conceptual and structured framework for identifying and prioritizing motivators of social sustainability (Hussain et al, ).…”

Section: Introductionmentioning

confidence: 99%

“…However, because studies in social sustainability, compared with those in the other two pillars, are lagging behind (Dempsey, Bramley, Powers, & Brown, 2011;Granovetter, 1973;Thin, 2002;Vifell & Soneryd, 2012), practitioners lack knowledge in terms of what fosters social sustainability implementation (Khan, Hussain, Gunasekaren, Ajmal, & Helo, 2018). In fact, most existing research on social sustainability motivators in the context of healthcare supply chains have focused on factors that either resulted from stakeholders' influence (Park-Poaps & Rees, 2010), are related to organizational practices (Belal, 2002;Huq, Stevenson, & Zorzini, 2014;Jiang, 2009;Liu, Fellows, & Tuuli, 2011;Marshall, McCarthy, McGrath, & Claudy, 2015), or are concerned with values and attitudes (Huq et al, 2014;Pullman & Dillard, 2010).…”

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Exploration and assessment of the motivators of social sustainability in healthcare supply chains: Multistake holder's perspective

Hussain

Khan

Ajmal

2019

Sustainable Development

Self Cite

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The purpose of this paper is to propose a framework for the identification, categorization, and prioritization of social sustainability motivators across four main stakeholders of healthcare supply chains. A survey tool is initially used for the identification of motivators of social sustainability that are relevant to the healthcare supply chain. The exploration phase identified 34 motivators that were grouped to introduce a hierarchal framework. Finally, an analytical hierarchy process (AHP) is utilized to prioritize the criteria and subcriteria of motivators of social sustainability. The results of this study identified five main categories (Organizational Practice, Media and Reputation, Excellence and Awards, Technology and Innovation, and Attitude) and 34 subcategories. The AHP results assigned the highest priority to Media and Reputation and Organizational Practice. The framework developed in this study provides healthcare professionals with a structured approach that will be helpful in the acceptance of social sustainability across the chain. The proposed approach can be adapted to the healthcare industry in different contexts, and the study findings can provide insights and guidelines for the effective adoption of sustainability, in general, and social sustainability across different supply chains, in particular. Most of the previous research did not explore the various motivators across healthcare supply chains in terms of relevance and priority. There is also a lack of conceptual and structured approaches for identifying and prioritizing the motivators of social sustainability.

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Strategizing the online healthcare supply chain management in rural areas: A study of critical success factors

Sarkar,

Kharde,

Bakshi

2023

Bus Strat Dev

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Online healthcare supply chain management (OHCSCM) in rural areas is a matter of concern and is susceptible to policy changes, especially after the alarms raised by the COVID‐19 pandemic. This study aims to develop an approach towards examining the state and building a framework for examining the OHCSCM in rural areas. The study develops a framework by integrating various theories and methodologies like stakeholders' theory, critical success factor (CSF) theory, triple bottom line theory, fuzzy set theory, evidential reasoning approach, and scenario analysis for identifying the dynamism among the CSFs. The developed framework helps prioritize the CSFs based on environmental, economic, and social perspectives. Further, the model helps create scenarios for decision‐makers to improve the understanding of the CSFs influencing OHCSCM and achieve sustainability. The study reveals that infrastructure development, security and privacy of data, and use of predictive tools are the top factors that need immediate attention. By recognizing the interdependencies and interactions between these factors, managers can develop a more comprehensive and integrated approach to OHCSCM in rural areas. This understanding enables them to identify potential bottlenecks, streamline processes, and optimize resource allocation, ultimately saving valuable time and resources for achieving sustainability in the online healthcare supply chain in rural areas.

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Motivators of social sustainability in healthcare supply chains in the UAE—Stakeholder perspective

Cited by 49 publications

References 42 publications

The Role of Collaborative Healthcare in Improving Social Sustainability: A Conceptual Framework

The Role of Collaborative Healthcare in Improving Social Sustainability: A Conceptual Framework

Exploration and assessment of the motivators of social sustainability in healthcare supply chains: Multistake holder's perspective

Strategizing the online healthcare supply chain management in rural areas: A study of critical success factors

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