“…A variety of studies on information communication technologies (ICT's) have highlighted the importance of informal social networks for new media adoption (Stewart, 2007). Facer, Furlong, Furlong and Sutherland (2001), for example, showed that ICT skills are mainly acquired informally in homes rather than through formal education in schools, and Katz and Aspden (1997) found that most people learned how to use the Internet from family, friends and colleagues. The workplace is a frequently reported location for learning to use computers (Selwyn, Gorard & Furlong, 2006).…”