In a representative survey of the Dutch population we found that people with low levels of education and disabled people are using the Internet for more hours a day in their spare time than higher educated and employed populations. To explain this finding, we investigated what these people are doing online. The first contribution is a theoretically validated cluster of Internet usage types: information, news, personal development, social interaction, leisure, commercial transaction and gaming. The second contribution is that, based on this classification, we were able to identify a number of usage differences, including those demonstrated by people with different gender, age, education and Internet experience, that are often observed in digital divide literature. The general conclusion is that when the Internet matures, it will increasingly reflect known social, economic and cultural relationships of the offline world, including inequalities.
Because of the growing amount of information on the internet and people's increasing dependence on information, internet skills should be considered as a vital resource in contemporary society. This article focuses on the differential possession of internet skills among the Dutch population. In two studies, an in-depth range of internet skills are measured by charging subjects assignments to be accomplished on the internet. Subjects were recruited by applying a random stratified sampling method over gender, age, and education. While the level of operational and formal internet skills appeared quite high, the level of information and strategic internet skills is questionable. Whereas education appeared an important contributor to all skill levels, age only appeared a significant contributor to operational and formal skills. The results strengthen the findings that the original digital divide of physical internet access has evolved into a divide that includes differences in skills to use the internet.
For a long time, a common opinion among policy-makers was that the digital divide problem would be solved when a country’s Internet connection rate reaches saturation. However, scholars of the second-level digital divide have concluded that the divides in Internet skills and type of use continue to expand even after physical access is universal. This study—based on an online survey among a representative sample of the Dutch population—indicates that the first-level digital divide remains a problem in one of the richest and most technologically advanced countries in the world. By extending basic physical access combined with material access, the study finds that a diversity in access to devices and peripherals, device-related opportunities, and the ongoing expenses required to maintain the hardware, software, and subscriptions affect existing inequalities related to Internet skills, uses, and outcomes.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.