Motivations and Satisfactions of Taiwanese Tourists Who Visit Australia

Kao, Martin C.; Patterson, Ian; Scott, Noel; Li, Chung Kai

doi:10.1300/j073v24n01_02

Cited by 54 publications

(37 citation statements)

References 51 publications

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“…Van Raaij (1986), Enright and Newton (2005), and Didascalou, Lagos, and Nastos (2009) Cuisine/food Baloglu and Uysal (1996), Litvin and Ling (2001), Enright and Newton (2005), and Prayag (2011) Hu and Ritchie (1993), Mok et al (1995), Baloglu and Uysal (1996), Lohmann and Kaim (1999), Formica (2000), Litvin and Ling (2001), Gallarza et al (2002), Nicolau and Mas (2004); Meng and Uysal (2008), Kao et al (2008), Campo and Garau (2008), and Didascalou et al…”

Section: Notable Historymentioning

confidence: 99%

The symmetric and asymmetric influences of destination attributes on overall visitor satisfaction

Albayrak

Caber

2013

Current Issues in Tourism

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Visitors are impressed by specific destination attributes, which are sometimes the main motivating reasons for the travel selection or sometimes they are just one of the elements of a whole destination experience. This is because tourism and travel products are generally a combination of several different supplier offerings or they are a combination of the natural and artificial attributes of a destination that cannot be fully known before the experience of travel. Moreover, the importance and influence of these attributes on overall visitor satisfaction may differ considerably, depending on the market segments. In recent years, some studies have shown that the influences of destination attributes on overall visitor satisfaction are not symmetric in every case. For the purposes of this study, the symmetric and asymmetric influences of destination attributes are investigated for three major market segments of the SideManavgat area, Antalya, Turkey. The results show that the importance and influences of destination attributes may change according to the analysis technique employed and the market segment examined.

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Section: Notable Historymentioning

confidence: 99%

The symmetric and asymmetric influences of destination attributes on overall visitor satisfaction

Albayrak

Caber

2013

Current Issues in Tourism

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“…IPA has been widely adopted in a variety of research fields including travel, tourism, education, leisure and recreation, marketing, management, healthcare and banking (Huang, 2010;Kao, Patterson, Scott & Li, 2008;Oh, 2001;Wade & Eagles, 2003). In a tourism context, IPA has been used for hotels, restaurants, food service and tour guide performance (Huang, 2010) as well as being applied to special events and ski resorts (Wade & Eagles, 2003).…”

Section: Measuring Visitor Satisfactionmentioning

confidence: 99%

“…The popularity of the IPA method is based on the presentation of data, which is easy to interpret and understand (Borrie & Birzell, 2001;Kao et al, 2008;Martilla & James, 1977;Wade & Eagles, 2003). It provides a visual snapshot of how well a company or agency is meeting their consumer's important concerns in addition to providing guidance on future resource allocation (Kao et al, 2008;Martilla & James 1977;Oh, 2001).…”

Section: Measuring Visitor Satisfactionmentioning

confidence: 99%

“…It provides a visual snapshot of how well a company or agency is meeting their consumer's important concerns in addition to providing guidance on future resource allocation (Kao et al, 2008;Martilla & James 1977;Oh, 2001). It does this by representing a measure of importance along the vertical axis and a performance measure across the horizontal axis of a two dimensional matrix.…”

Section: Measuring Visitor Satisfactionmentioning

confidence: 99%

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Visitor satisfaction analysis as a tool for park managers: a review and case study

Tonge

Moore

Taplin

2011

Annals of Leisure Research

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Ph: 08 9360 6484 2Visitor satisfaction analysis as a tool for park managers: a review and case study Abstract Visitor satisfaction has long been an important area for leisure research and increasingly so for park management. In order to achieve this a number of approaches have been adapted from consumer research including importance-performance analyses, gap analyses, threshold performance targets and overall satisfaction. This paper reviews these approaches with respect to park management. It then draws on focus group research with protected area agency staff to obtain their views on the usefulness and robustness of the analyses associated with these approaches. Yanchep National Park (Western Australia) was used as a case study, with the results from a recent visitor survey providing the data for satisfaction analyses. To provide a more accurate summary of the range in results, confidence intervals were included in the analyses output to illustrate the variation in responses. The analyses results emphasise the importance for leisure managers of accessible, usable data on visitor satisfaction.

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“…Studies have suggested one pull motivating factor for tourists to travel is to 'escape' from their regular routines at home (Andreu et al, 2005;Crompton, 1979;Kao, Patterson, Scott, & Li, 2008). In this study, Slow Food members had very low interest in escaping from the ordinary; instead, members showed consistency in their food and travel lifestyle at home and in the destination.…”

Section: Consistency In Behaviour At Home and In The Destinationmentioning

confidence: 72%

The importance of food in vacation decision-making: Involvement, lifestyles and destination activity preferences of international Slow Food members

Lee¹

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Food is an important topic in the field of tourism, and has also been studied in many other disciplines. While most tourism literature considers food as an important motivating factor to travel, researchers such as McKercher, Okumus, and Okumus (2008) have suggested that the methods used to study food tourists do not examine the reasons for travel; instead they provide only tenuous causal relationships between actions (visiting a food destination) and motives (wanting to eat food).Thus, a more holistic approach to studying food tourists is required to better define the relationship between tourists' motivation to travel to a destination and their participation in food-related experiences. Therefore, this study examines the vacation decision-making of a group of Slow Food members with a high interest in food in terms of how they select their vacation destinations and their activities in those destinations.Vacation decision-making is a complex process with different stages. Of the different decisionmaking models available to study this process, the FLAG (fits-like-a-glove) theory was adopted as the framework in this study. This model has a naturalistic approach that considers decision-making as a process, and that each individual's decision is influenced by their past experiences (Woodside, 2006). While many underlying variables influence decision-making, two that require further investigation are involvement and lifestyle.This study aimed to understand how food is important in the vacation decision-making of Slow Food members; thus, it examined Slow Food members' destination activity preferences based on their involvement and lifestyle. The Slow Food movement is a non-profit foundation with over 20 years of history and over 100,000 members in 150 countries around the world. The philosophy of Slow Food is based on acquiring 'good, clean and fair' food. "Good food is defined as being tasty and diverse, and produced in such a way as to maximise its flavour and connections to a geographic and cultural region. Clean food is sustainable, helping to preserve rather than destroy the environment, while fair food is produced in socially sustainable ways that emphasise social justice and fair wages" (Schneider, 2008, p. 390).In order to achieve its aim and objectives, the study adopted a mixed methods exploratory research approach. In Phase 1, 40 interviews were conducted with international Slow Food members from four continents to identify their vacation decision-making, food-related lifestyle, travel lifestyle and destination activity preferences. Data analysed in Phase 1 was used in the development of a destination activity preferences scale included in Phase 2. In Phase 2, an online survey of Slow Food members and an on-site survey of non-Slow Food participants were carried out. These surveys iii collected 337 valid responses from international Slow Food members and 207 valid responses from non-Slow Food participants.Thematic analysis was employed to analyse the qualitative data collected in Phase 1 assisted by ...

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Motivations and Satisfactions of Taiwanese Tourists Who Visit Australia

Cited by 54 publications

References 51 publications

The symmetric and asymmetric influences of destination attributes on overall visitor satisfaction

The symmetric and asymmetric influences of destination attributes on overall visitor satisfaction

Visitor satisfaction analysis as a tool for park managers: a review and case study

The importance of food in vacation decision-making: Involvement, lifestyles and destination activity preferences of international Slow Food members

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