More is better? The influencing of user involvement on user loyalty in online travel community

Wu, Hui; Xiao, Ting; Wu, Xiaoyi

doi:10.1080/10941665.2016.1251479

Cited by 19 publications

(14 citation statements)

References 41 publications

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“…The current research brings novel insights into the existing SMBCs and specifically consumer engagement literature in several ways. First, the study empirically validated the conceptually rich consumer-brand engagement concept, thereby addressing the vacuum pointed out by prior scholars in this domain [62][63][64]. In effectively addressing this issue, a hypothesized model was formulated and empirically tested involving potent CE antecedents, namely FOMO and SPU, while loyalty to SMBC was the consequence.…”

Section: Theoretical Implicationsmentioning

confidence: 92%

Linking FOMO and Smartphone Use to Social Media Brand Communities

Osemeahon

Agoyi

2020

Sustainability

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Social media brand communities provide firms with the necessary apparatus to develop and maintain relationships. This study explores the effect of fear of missing out (FOMO) and smartphone use on consumer engagement in social media brand communities, which the study hypothesizes to affect consumer loyalty. Data from 279 social media brand community (SMBC) participants were analyzed. Findings reveal that both fear of missing out and smartphone use influence consumer engagement, which in turn influences consumer loyalty in social media brand communities. Furthermore, smartphone use was found to mediate the impact of fear of missing out on consumer engagement.

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Section: Theoretical Implicationsmentioning

confidence: 92%

Linking FOMO and Smartphone Use to Social Media Brand Communities

Osemeahon

Agoyi

2020

Sustainability

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“…Cui et al (2018) also asserted that security and consumer innovativeness are two critical factors that have influence on e-loyalty in online travel shopping. In addition, Wu et al (2017) conclude that the breadth of user involvement has an inverted U-curve effect on user loyalty in online travel communities.…”

Section: Discussionmentioning

confidence: 84%

Developing an eMarketing model for tourism and hospitality: a keyword analysis

Chiang

2020

IJCHM

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Purpose Tourism and hospitality are industries that have been dramatically transformed by information technology (IT). This study aims to use a keyword analysis to quantitatively review how IT reshaped these industries. Design/methodology/approach In total, 3,282 keywords were collected from 24 high-impact tourism and hospitality journals and a social network analysis was used for the analysis. Findings This study contributes to research and practice by providing a visual digital knowledge map for tourism and hospitality, and seven research hotspots were identified from the results of the keyword analysis. Research limitations/implications A parsimonious eMarketing model for tourism and hospitality is proposed to direct future studies concerning these themes and guide practitioners in allocating the appropriate resources for IT investment. Originality/value This map not only identifies seven themes that explain, which and how IT-related factors influence tourism and hospitality but also demonstrates the patterns and intellectual structure of the related body of knowledge. The trend analysis indicates how IT transforms the tourism and hospitality industries in terms of mode and scope.

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“…Psychologically, participation in OTCs is motivated by escapism; those seeking travel advice from OTCs do so as an escape from social, family, or romantic loneliness (Lee & Hyun, 2015). Additionally, as an individual stays longer in the OTC, they are more likely to continue (Zhao, Stylianou, & Zheng, 2013), increasing flow experience, enjoyment, and involvement (Wu, Xiao & Wu, 2016). As the social desire to forge ties and bond with others also influences OTC participation, interactivity is a key (Wu & Chang, 2005;Qu & Lee, 2011).…”

Section: Discussionmentioning

confidence: 99%

Digital Coaching to Build Sustainable Wellness Routines for Young Elderly

Carlsson¹,

Walden²

2017

Digital Transformation – From Connecting Things to Transforming Our Lives

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This paper focuses on the design and development of a noninvasive smart and pervasive mobile solution to measure blood glucose without the need for drawing blood or pricking fingers. Specifically, it examines the possibility of sensors using Terahertz (THz) technology to measure blood glucose. This paper reports on a research in progress looking at identifying and then designing superior strategies for measuring blood glucose. It presents the central role that measuring blood glucose plays in diabetes care management. It then highlights the current methods and problems and concerns with finger pricking. From there, the paper proffers a non-invasive solution using THz technology to measure blood glucose and outlines the approach to design and develop such a solution using a decision science methodology.

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More is better? The influencing of user involvement on user loyalty in online travel community

Cited by 19 publications

References 41 publications

Linking FOMO and Smartphone Use to Social Media Brand Communities

Linking FOMO and Smartphone Use to Social Media Brand Communities

Developing an eMarketing model for tourism and hospitality: a keyword analysis

Digital Coaching to Build Sustainable Wellness Routines for Young Elderly

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