Modification of Public Policies by Street-Level Organisations: An Institutional Work Perspective

Breit, Eric; Andreassen, Tone Alm; Salomon, Robert

doi:10.1017/s0047279416000246

Cited by 16 publications

(22 citation statements)

References 46 publications

(53 reference statements)

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“…Forms of resistance to change, or dissipative innovations that drive change, can emerge from the 'bottom up', via the 'self-organisation' of citizens and practitioners (Teisman, et al, 2009). This fits with the conclusions of 'Street Level Bureaucracy', (Lipsky, 1980;Breit, et al, 2016) that much of policy evolves according to those in practice, as they interpret how law will be implemented. For example, research has found that CTOs are being used more than government had expected (Wessely et al, 2018).…”

Section: System Order and Disordersupporting

confidence: 82%

Community treatment orders and social factors: complex journeys in the mental health system

Haynes

Stroud

2019

Journal of Social Welfare and Family Law

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Community Treatment Orders (CTOs) have developed rapidly in England and Wales to become a substantial legal intervention. Mixed methods were used to analyse CTOs as one intervention in a complex mental health system and its relationship with social factors.CTOs are used more than expected, with a high number of revocations and renewals. Less than half of CTOs are discharged on time. Service users experience multiple social disadvantages and isolation. They value the stability of a relationship with a care coordinator, but are ambivalent about medication, and can have negative feelings about coercion. Those experiencing recovery tend to initiate social activities, but have poor engagement in care plans, tribunals and reviews. CTOs reduce compulsory hospitalisation, but give rise to human rights issues in the community. Without major social investment to support those with chronic mental health conditions, CTOs may remain the best compromise to balance the demands and requirements of legal and health policy.

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Section: System Order and Disordersupporting

confidence: 82%

Community treatment orders and social factors: complex journeys in the mental health system

Haynes

Stroud

2019

Journal of Social Welfare and Family Law

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“…Reflecting a defensive approach, SLPE during crisis is similar to SLPE during ordinary times, which aims to “avoid losing, rather than gaining, important resources or favored policy dynamics” (Arnold, 2020, p. 9), and with the common notion that entrepreneurial bureaucrats respond to organizational legitimacy threats and in general act to protect the status quo (Baez & Abolafia, 2002; Breit et al, 2016). Defensive motivation is also reflected in CHWs' struggle for official acknowledgment of their relevancy, their potential contributions, and their key role in fighting the pandemic, thus echoing SLPE during routine times which “coheres with findings that entrepreneurial bureaucrats act to protect the status quo and combat threats to organizational legitimacy” (Arnold, 2020, p. 9).…”

Section: Slpe During Crisismentioning

confidence: 99%

Working through the fog of a pandemic: Street‐level policy entrepreneurship in times of crises

Gofen

Lotta

Costa

2021

Public Administration

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Imposing significant challenges for both street‐level implementation and policy (re)design, crises alter the environment for street‐level policy entrepreneurship (SLPE), wherein street‐level bureaucrats engage in policy formulation processes to secure future policy outcomes. Nevertheless, like street‐level implementation in general, SLPE is studied during ordinary times but rarely during crises. Focusing on community‐health workers in Brazil during the Covid‐19 crisis uncovered a defensive motivation for SLPE, which aimed to legitimize community healthcare as an integral part of pandemic treatment, reforming the government's hitherto neglectful approach to community health services. Moreover, the continuing crisis created an unusually prolonged window of opportunity for securing community healthcare provision. By utilizing collective efforts and drawing on powerful politicians' mobilization, SLPE during crisis shares similarities with, yet differs from, SLPE during ordinary times, while further closing the interstices between local, professional, and political perspectives in the formulation of policy decisions.

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“…In order to provide municipal services in a way that is adapted to the clients, the directors have to develop collaborative relationships with local leaders and politicians and learn how to work with them as a major source of power in implementing social programs at the local and national levels. In this context, there are studies focusing on the aspect of effectiveness in service provision, which argue that to achieve effective implementation of social service policies, it is important that directors of social services collaborate with politicians as well as with other directors and field workers (Andreassen and Salomon 2016;Johnson et al 2016).…”

Section: Directors Of Social Service Departments and Their Impact On mentioning

confidence: 99%

Policy Practice Is Important But…Voices of Social Service Departments Directors

Makaros

Baum

Levy

2020

J of Pol Practice & Research

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The purpose of this study is to enhance knowledge about the involvement of social workers in policy practice at social service departments in Israel from the perspective of department directors, as well as to identify the driving and restraining forces for involvement in policy practice. The research is based on a qualitative method. Semistructured interviews were conducted with 13 social service departments' directors. The duration of the interviews was from about 60 to 90 min each. The investigators identified differences in the extent social workers engage in policy practice. Most of the directors indicated that policy practice is a major part of the job of social workers, but there were also those who believed that policy practice is not part of the profession at all. About half of the directors believed that social workers should engage in policy practice, whereas half believed it is the sole domain of the directors. The findings also show that despite the importance they attributed to policy practice, the directors gave three main explanations why it cannot be done: the sensitivity of local politics; the social workers' workload and lack of time to deal with policy practice; and the social workers' lack of knowledge and skills for such engagement. The study findings shed light on the complexity of social workers' involvement in policy practice in social service departments in Israel and indicate potential directions for promoting this issue.

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Modification of Public Policies by Street-Level Organisations: An Institutional Work Perspective

Cited by 16 publications

References 46 publications

Community treatment orders and social factors: complex journeys in the mental health system

Community treatment orders and social factors: complex journeys in the mental health system

Working through the fog of a pandemic: Street‐level policy entrepreneurship in times of crises

Policy Practice Is Important But…Voices of Social Service Departments Directors

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