Modelling a socialised chatbot using trust development in children: lessons learnt from Tay

Bridge, Oliver B.; Raper, Rebecca; Strong, Nicola; Nugent, Selin E.

doi:10.1049/ccs2.12019

Cited by 3 publications

(2 citation statements)

References 28 publications

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“…Understand the current situation of CD of China's economy and environment, find out the existing problems, and summarize the successful experience accumulated by other countries in the CD of economy and environment. The ultimate purpose is to provide countermeasures and suggestions for the CD of China's economy and environment, which is of great practical significance for China to achieve CD of economy and environment in the future [18].…”

Section: Green Development Theorymentioning

confidence: 99%

On Social Development and Natural Environment Protection Method Research

2020

NEP

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The coordinated development(CD) of environment and economy is the key to the sustainable development of society. With the constant acceleration of economic development(ED), urbanization and industrialization in various cities, as well as the increase of population and unreasonable use of resources in recent decades, a series of environmental and economic problems have been brought to the healthy development of society. Therefore, this paper focuses on the analysis of the methods of social development(SD) and natural environment(NE) protection, discusses the relevant theories of the relationship between ED and NE and their mutual coordination, and analyzes the benefits of the mutual coordination between ED and environmental protection(EP); By building a coupling relationship model between SD and NE protection, this paper analyzes the analysis of SD and NE protection based on the industrial development and NE protection in Area M, and then puts forward countermeasures for the coordination between SD and NE protection, which is of great significance for the harmonious development of nature and society.

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Section: Green Development Theorymentioning

confidence: 99%

On Social Development and Natural Environment Protection Method Research

2020

NEP

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“…However, a clear insight from the research literature is that designing chatbots to support social interactions is a nontrivial task. For different domains, designers must consider unique social dynamics in the development of a given chatbot (Bridge et al , 2021; Winkler et al , 2020). In the following paper, we explore the implications for a specific domain: providing college advising to youth who are deciding to enroll in higher education.…”

Section: Introductionmentioning

confidence: 99%

Reminders, reflections, and relationships: insights from the design of a chatbot for college advising

Nguyen

Lopez

Homer

et al. 2023

ILS

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Purpose In the USA, 22–40% of youth who have been accepted to college do not enroll. Researchers call this phenomenon summer melt, which disproportionately affects students from disadvantaged backgrounds. A major challenge is providing enough mentorship with the limited number of available college counselors. The purpose of this study is to present a case study of a design and user study of a chatbot (Lilo), designed to provide college advising interactions. Design/methodology/approach This study adopted four primary data sources to capture aspects of user experience: daily diary entries; in-depth, semi-structured interviews; user logs of interactions with the chatbot; and daily user surveys. User study was conducted with nine participants who represent a range of college experiences. Findings Participants illuminated the types of interactions designs that would be particularly impactful for chatbots for college advising including setting reminders, brokering social connections and prompting deeper introspection that build efficacy and identity toward college-going. Originality/value As a growing body of human-computer interaction research delves into the design of chatbots for different social interactions, this study illuminates key design needs for continued work in this domain. The study explores the implications for a specific domain to improve college enrollment: providing college advising to youth.

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The Gendered Nature of Chatbots

Ashcroft

2023

Trends, Applications, and Challenges of Chatbot Technology

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The majority of chatbots are built, by default, as women. In doing so, dangerous stereotypes and behaviors are perpetuated by those responsible for designing the chatbots, and ultimately the users. It is therefore crucial that gender identity and expression are well understood by all those involved in designing the chatbots. This chapter explores this alongside a literature survey regarding feminist methodologies, anthropomorphism, and authenticity to put forward three recommendations. That those responsible for building chatbots should keep up to date with research, look to widen the diversity of their own team, and to integrate ethics in their design processes. Only in doing so will chatbots that are fit for purpose be built.

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Modelling a socialised chatbot using trust development in children: lessons learnt from Tay

Cited by 3 publications

References 28 publications

On Social Development and Natural Environment Protection Method Research

On Social Development and Natural Environment Protection Method Research

Reminders, reflections, and relationships: insights from the design of a chatbot for college advising

The Gendered Nature of Chatbots

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