Modeling Software Development Process Complexity

Damasiotis, Vyron; Fitsilis, Panos; O'Kane, James

doi:10.4018/ijitpm.2018100102

Cited by 5 publications

(2 citation statements)

References 63 publications

(13 reference statements)

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“…The interaction of components that contribute to a service is also called structural complexity, one of the five dimensions of complexity (Damasiotis et al, 2018;Geraldi et al, 2011). Behind these services is a network of organizations interacting with each other.…”

Section: Theoretical Background 21 Increasing Complexity Of Digital S...mentioning

confidence: 99%

Organizing for permanent beta: performance measurement before vs performance monitoring after release of digital services

Oorschot

Akkermans

Wassenhove

et al. 2022

IJOPM

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PurposeDue to the complexity of digital services, companies are increasingly forced to offer their services “in permanent beta”, requiring continuous fine-tuning and updating. Complexity makes it extremely difficult to predict when and where the next service disruption will occur. The authors examine what this means for performance measurement in digital service supply chains.Design/methodology/approachThe authors use a mixed-method research design that combines a longitudinal case study of a European digital TV service provider and a system dynamics simulation analysis of that service provider's digital service supply chain.FindingsWith increased levels of complexity, traditional performance measurement methods, focused on detection of software bugs before release, become fragile or futile. The authors find that monitoring the performance of the service after release, with fast mitigation when service incidents are discovered, appears to be superior. This involves organizational change when traditional methods, like quality assurance, become less important.Research limitations/implicationsThe performance of digital services needs to be monitored by combining automated data collection about the status of the service with data interpretation using human expertise. Investing in human expertise is equally important as investing in automated processes.Originality/valueThe authors draw on unique empirical data collected from a digital service provider's struggle with performance measurement of its service over a period of nine years. The authors use simulations to show the impact of complexity on staff allocation.

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Section: Theoretical Background 21 Increasing Complexity Of Digital S...mentioning

confidence: 99%

Organizing for permanent beta: performance measurement before vs performance monitoring after release of digital services

Oorschot

Akkermans

Wassenhove

et al. 2022

IJOPM

View full text Add to dashboard Cite

show abstract

“…This represents a promising but rather narrow research direction. Further, addressing the process complexity of software development, [31] also emphasize a limited scope of the previous studies focusing on the code-related measures.…”

Section: Related Workmentioning

confidence: 99%

Method to Address Complexity in Organizations Based on a Comprehensive Overview

2021

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Digitalization increasingly enforces organizations to accommodate changes and gain resilience. Emerging technologies, changing organizational structures and dynamic work environments bring opportunities and pose new challenges to organizations. Such developments, together with the growing volume and variety of the exchanged data, mainly yield complexity. This complexity often represents a solid barrier to efficiency and impedes understanding, controlling, and improving processes in organizations. Hence, organizations are prevailingly seeking to identify and avoid unnecessary complexity, which is an odd mixture of different factors. Similarly, in research, much effort has been put into measuring, reviewing, and studying complexity. However, these efforts are highly fragmented and lack a joint perspective. Further, this negatively affects the complexity research acceptance by practitioners. In this study, we extend the body of knowledge on complexity research and practice addressing its high fragmentation. In particular, a comprehensive literature analysis of complexity research is conducted to capture different types of complexity in organizations. The results are comparatively analyzed, and a morphological box containing three aspects and ten features is developed. In addition, an established multi-dimensional complexity framework is employed to synthesize the results. Using the findings from these analyses and adopting the Goal Question Metric, we propose a method for complexity management. This method serves to provide key insights and decision support in the form of extensive guidelines for addressing complexity. Thus, our findings can assist organizations in their complexity management initiatives.

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The Perception of Test Driven Development in Computer Science – Outline for a Structured Literature Review

Lautenschläger

2022

Lecture Notes in Business Information Processing

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Modeling Software Development Process Complexity

Cited by 5 publications

References 63 publications

Organizing for permanent beta: performance measurement before vs performance monitoring after release of digital services

Organizing for permanent beta: performance measurement before vs performance monitoring after release of digital services

Method to Address Complexity in Organizations Based on a Comprehensive Overview

The Perception of Test Driven Development in Computer Science – Outline for a Structured Literature Review

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