Modeling of Multi-organization Performance for Emergency Response

Abstract

To response severe disaster, such as hurricane, tsunami, or terrorists attack, multi-organization, such as government, companies, media, and public are involved. How to make these inter-or intra dependent organizations cooperate timely and accurately when they face uncertainty and stressful situation is the primary concerns. In this paper, we proposed multi-organization performance model, which introduced organizational factors, individual factors and focused on communication and collaboration among different organizations. Based on it we developed multi-agent emergency response system. This IT solution has capability to integrate drills into simulated response activities and reproduce the drills. To demonstrate how the system can be used as a powerful tool for supporting and evaluating the performance of multi-organization in disaster management and response, the test simulation is carried out using a scenario extracted from real-life emergency drills.

Cross-Sectoral Coordination of Disaster Relief

“…Organizations may have incentives to work together as knowledge can be pooled and information shared to handle the disaster more effectively. Networks of action during disasters are generally understood as large scale systems that find synergies, economies of scale and scope, best practices, and lessons learned to avoid duplicates, inefficiencies, and waste while leveraging skills, experiences, and resources for optimal output (Smith et al 1995;Najam 2000;Comfort et al 2004;Shu and Furuta 2007;Thomson et al 2008;Ödlund 2010). Networks provide exchange mechanismswhether goods or service, best practices, personnel, or information, etc.…”