Modeling Data for Enterprise Systems with Memories

Abstract

Enterprise Resource Planning (ERP) systems are widely used but notoriously difficult to learn and master. The authors propose that a database approach to representing the system’s tasks, interface components, and usage logs in conjunction with the ERP domain data can serve as a foundation for improving system usability. The framework the authors designed supports automatic logging of user-system interactions and automated analysis of the logged data for enabling a variety of interface enhancements and assessments that can be performed dynamically by the system. Compared to existing work on usage logging, the authors’ framework expands the logging capabilities of ERP systems while providing a unifying basis for many different kinds of applications of log data.

An Emergent Model of End-users' Acceptance of Enterprise Resource Planning Systems

“…For example, to enhance user friendliness and relative advantage, resource visibility of an ERP system can be improved to enhance user acceptance of the system (Dutta & VanderMeer, 2014). Automatic logging and analysis of user-system interactions can be used to enhance the interface and improve system usability (Babaian & Lucas, 2013). The findings of our study can also be applied in other enterprise system contexts, where complex social and organizational issues interact with and mediate the use of advanced information technologies.…”

An Integrated EPLOS Database as a Tool Supporting TSL Companies

“…The problem of designing a database for the European Portal of Logistics Services is similar to those presented in the studies [1][2][3][4][5][6][7][8][9]. It can be decomposed to two elements:…”