Model of the Processing and Selling Insurance Over the Internet

Abstract

Abstract:The growing demands in providing better services to customers, as well as reducing the cost of the insurance companies; while processing insurance quotes require the use of modern technologies such as the methodology of comparing prices and buying policies through the internet. There is a demand for providing a better customer's quality of shopping, saving customers time and money and integrate all parameters in insurance companies that are important in calculating and creating insurance price. The current way of exchange -search as integration of data, such as an incident book, would be replaced by a modern automatic search of the database, and use processes that meet all insurance standards. The institutions such as insurance supervisor authorities, state tax offi ce and other institutions will be able to access the data in real-time and receive relevant and accurate information about the insured, the vehicles and the policy. The research and developing model is based on study of regulation laid down by the Agency for supervision of insurance in Bosnia-Herzegovina and the collection of business data from insurance companies. Although tariffs and prices of vehicle insurance are unique for all insurance companies, there are differences in how the businesses are carried in insurance companies.[1] Based on these studies and research the new model is developed and proposed for further development and improvement, integration, processing and sale of insurance policies through the Internet.

Model of the Processing and Selling Insurance Over the Internet

“…Th e following Figure 1 shows the diagram and the concept of a new model of insurance policy sales, which is the process of comparison and choice of the product, which is vehicle insurance in this case. [1], [8], [9] Th e new model of development is systematic and worked out in order to be operational and not exposed to the high costs of maintenance and use. Th e new model meets the economic principles of reliability and eff ectiveness in the use of computer equipment.…”

“…Th ese additional products are optional when buying vehicle liability insurance (AO). [1] Th e main reason for including these products is to provide better service to the customer and to provide insurance with better coverage. In order to attract customers to buy the policy, the insurance company gives a better deal with better conditions of insurance coverage.…”

“…After the successful registration of a user account, the user is able to log on to the web portal. [1], [8], [9] When user log-on on e-osiguranja.com web portal the user is able to [7] 3. The user functions in the application [1] com (Portal).…”

“…[1], [8], [9] When user log-on on e-osiguranja.com web portal the user is able to [7] 3. The user functions in the application [1] com (Portal). Th is module regulates and sets other modules.…”

“…User login to the admin module is done by the same principle as logging by insurance. [1] Administrative modules are divided into three groups:…”