Mobile payment adoption: Classification and review of the extant literature

Slade, Emma; Williams, Michael D.; Dwivedi, Yogesh K.

doi:10.1362/146934713x13699019904687

Cited by 131 publications

(109 citation statements)

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“…Recently, many experts have considered m-payment as a great potential service among the payment services in the retail industry (Hu, Li, & Hu, 2008;Slade, Williams, & Dwivedi, 2013). M-payment mostly consists of payments and transactions conducted between two parties in a rapid, convenient, secure, and simple way, at any time and from any location through a mobile device (Liébana-Cabanillas, Muñoz-Leiva, & Sánchez-Fernández, 2017).…”

Section: Mobile Commerce and M-paymentmentioning

confidence: 99%

M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption

Park

Amendah

Lee

et al. 2018

Hum Ftrs & Erg Mfg Svc

165

100

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This study aimed to examine the effects of perceived risk, perceived benefits, and trust on consumers’ intention to use mobile payment, or m‐payment. In addition, different effects of some demographic factors (e.g., income, age, education) on m‐payment usage were examined. The sample of 457 respondents was used to analyze the causal relationships between the variables and the mean differences of demographic factors in consumer intention to use m‐payment. The results supported the negative relationship between perceived risk, trust, and consumer intention to use m‐payment. A positive relationship between perceived benefits and trust was found. This study revealed that trust mediated consumer intention to use m‐payment. In individual differences of m‐payment adoption, education influenced the relationship between perceived risk and intention to use m‐payments as well as the relationship between trust and intention to use m‐payment. This study provided insights into consumer differences regarding m‐payment adoption and the mediating role of trust between perceived benefits, perceived risk, and intention to use m‐payment.

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Section: Mobile Commerce and M-paymentmentioning

confidence: 99%

M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption

Park

Amendah

Lee

et al. 2018

Hum Ftrs & Erg Mfg Svc

165

100

View full text Add to dashboard Cite

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“…Literature reviews that were conducted 134 Since Dahlberg et al (2008b), several literature reviews about 135 mobile payments have been written. , Slade et al (2013 136 exclusively reviewed mobile payment adoption papers. More 137 recently, Dennehy and Sammon (2015) 153 To ensure consistency with the previous literature review of 154 Dahlberg et al (2008b), we used the same method to search 155 and classify articles.…”

mentioning

confidence: 99%

A critical review of mobile payment research

Dahlberg

Guo

Ondruš

2015

Electronic Commerce Research and Applications

419

290

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“…When the user chooses a particular system, (s)he must consider the overall trust on that technology (Slade, Williams, & Dwivedi, 2013). Trust on using a technology fosters the adoption of technology (Lee, Kim, & Ahn, 2011) and the degree of confidence heading towards the adoption of new technology (Shareef, Kumar, Kumar, & Dwivedi, 2011).…”

Section: Trust and M-banking Adoptionmentioning

confidence: 99%

Banking Access for the Poor: Adoption and Strategies in Rural Areas of Bangladesh

Rahman

Islam

2016

SSRN Journal

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The progress of Mobile Banking (M-banking) is unsatisfactory in terms of achieving a key objective, i.e. to reach the inaccessible unbanked customers at an affordable cost for financial inclusion. We identify the causes to this problem through the investigating the factors affecting the adoption of m-banking in remote areas of Bangladesh using a 236 primary sample of m-bank customers from seven geographical locations and across professions. We document a positive effect of perceived ease of use, trusts, and perceived usefulness, and a negative effect of user interface on adopting m-banking in rural Bangladesh. our findings provides significant policy implications for policy planners and the bank managers to enrich their policies and strategies for promoting financial inclusion as well as successful banking business in rural of Bangladesh.

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Mobile payment adoption: Classification and review of the extant literature

Cited by 131 publications

References 0 publications

M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption

M‐payment service: Interplay of perceived risk, benefit, and trust in service adoption

A critical review of mobile payment research

Banking Access for the Poor: Adoption and Strategies in Rural Areas of Bangladesh

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