Mobile financial services, financial inclusion, and development: A systematic review of academic literature

Kim, Minjin; Zoo, Hanah; Lee, Heejin; Kang, Juhee

doi:10.1002/isd2.12044

Cited by 102 publications

(60 citation statements)

References 67 publications

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“…This is occurring in almost all sectors and examples include the conversion of books into e‐books, conversion of newspapers into news websites and conversion of classroom education into e‐learning. Mobile payment systems like M‐Pesa not only dematerialise money but also create a platform that enables dematerialisation of a whole range of other financial services such as banking, savings and insurance (Kim, Zoo, Lee, & Kang, ). Because new and existing products and/or the processes used to create them are increasingly digital and thus flexible, another trend is enabled: customisation (Wind & Rangaswamy, ; Wirtz, Schilke, & Ullrich, ). This is the increasing ability of goods and services to be differentiated to meet the needs or wants of particular consumers.…”

Section: Digital Building Blocks For Developmentmentioning

confidence: 99%

ICT4D 3.0? Part 1—The components of an emerging “digital‐for‐development” paradigm

Heeks

2020

E J Info Sys Dev Countries

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What has changed in the decade or so since the ideas of a new "ICT4D 2.0" phase were first mooted? This paper reviews those changes, based on a new framework model. At a foundational level, it looks at recent and current trends in digital technologies, data, processes and the implications these have for the user demographics and network structures that underpin the role of digital ICTs in international development. It then summarises some of the new building blocks of development: digital roles, digital products and digital business models. We could call what is emerging "ICT4D 3.0." However, this paper argues that the changes are such that we could talk of a paradigmatic shift and suggests that the elements could be collated as a new "digital-for-development" paradigm. Part 2 of this paper explores the patterns of change in the economy and in politics that may be associated with this paradigm. K E Y W O R D Sdigital-for-development, ICT4D, paradigm, trends

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Section: Digital Building Blocks For Developmentmentioning

confidence: 99%

ICT4D 3.0? Part 1—The components of an emerging “digital‐for‐development” paradigm

Heeks

2020

E J Info Sys Dev Countries

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“…More generally, the diffusion of mobiles—smartphones particularly—enables the spread of markets in various ways: Higher‐quality information delivered by mobile overcomes informational barriers to market operation (Magesa, Michael, & Ko, ). Use of mobile money removes or reduces some of the physical barriers to participation in markets (Kim, Zoo, Lee, & Kang, ). The micro‐payments feasible via mobile contracts enable increasing market‐based consumption of digital products such as games, ringtones and mobile services (Aker & Mbiti, ).…”

Section: Digital Economymentioning

confidence: 99%

“…The micro‐payments feasible via mobile contracts enable increasing market‐based consumption of digital products such as games, ringtones and mobile services (Aker & Mbiti, ). They also allow new competitive markets to be created for low‐income groups, for services such as water and energy (Guma, ). Induction of informal retailers as mobile handset or mobile money retailers incorporates them into more formal chains of market relations (Foster & Heeks, ; Kim et al, ). Curve : alongside Shift , this is a core construct of those writing about digital and development. Under various terminologies—“digital capitalism” (Schiller, ), “informational capitalism” (Castells, ), “distributed capitalism” (Zuboff, ) and “platform capitalism” (Srnicek, )—the main argument is that, for the dominant mode of economic organisation, the “ substance is continuous from previous forms of capitalism, whereas the level of form , from industrial to informational, and praxis , from hierarchical to decentralized operations and management, is characterized by change” (Gripenberg, :120). …”

Section: Digital Economymentioning

confidence: 99%

ICT4D 3.0? Part 2—The patterns of an emerging “digital‐for‐development” paradigm

Heeks

2020

E J Info Sys Dev Countries

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There is evidence of "ICT4D 3.0": a new "digital-for-development" paradigm emerging in the relationship between digital technologies and international development.Part 1 of this paper looked at the component parts of that paradigm. Part 2, provided here, analyses the impact of the paradigm on development. It does this by looking for big-picture patterns in terms of two key logics that shape society: the logic of competition and the logic of cooperation. Looking at evidence in the economic and political domains, it finds that digital technologies are associated with a reproduction, diffusion, mutation and intensification of the dominant, competitive logic in developing countries. We see this in relation to capitalism, competitive markets and hierarchical state-citizen relations. At the same time, though, the digital-for-development paradigm is also associated with growing examples and opportunities for an alternative economics and an alternative politics based around cooperative logic. The paper ends with some suggestions for the future digital-for-development research agenda.ICT4D, digital-for-development, paradigm, trends, logics | INTRODUCTIONAs argued in Part 1 of this two-part paper, there is evidence of a new relationship between digital technologies and international development. It was suggested this might be called a "digital-for-development" paradigm, which could be understood through the framework shown in Figure 1.Part 1 laid out the components of that emerging paradigm: what were called its "foundations" and "building blocks." In this part of the paper, I look at the impact and implications of the paradigm; particularly seeking to understand some of its big-picture patterns in relation to two fundamental guiding forces for human society: competitive logic and cooperative logic.First, this paper briefly explains these two logics as the basis for viewing the impact of a digital-for-development paradigm. The main weight of the paper is then given to looking at evidence for five patterns of relation between the two logics: seen first in evidence from the digital economy and second in evidence about the intersection between digital technologies and politics in developing countries. The paper ends with a short conclusion and reflection on elements of a digital-for-development research agenda. | IMPACT OF THE DIGITAL-FOR-DEVELOPMENT PARADIGMThe impact of digital information and communication technologies (ICTs) on international development can be considered at the micro-level of the individual. There is, for example, an ongoing stream of evidence conceptualising this through one or more of three lenses (Heeks, 2014):• Economic: development as accumulation of financial capital.

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“…See details in Appendix 2 The findings suggest that there is a research gap in this regard, and therefore a research opportunity for smart manufacturing for SMMEs in low-income countries, specifically in the African continent. The resource constrained environments of lowincome country contexts often results in completely new and contrasting technological innovations as has been shown in the mobile money sector in low-income countries [39].…”

Section: Context and Originmentioning

confidence: 99%

SMME Readiness for Smart Manufacturing (4IR) Adoption: A Systematic Review

Gumbi

Twinomurinzi

2020

Lecture Notes in Computer Science

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Smart manufacturing, Industry 4.0 and Smart Factory are phenomena regarded as a key necessity for Small, Medium and Micro Businesses (SMMEs) worldwide. Even though these 4 th Industrial Revolution (4IR) phenomena are generally used interchangeably, this paper sought to identify how SMME readiness for smart manufacturing has been investigated through a systematic review. The systematic review was conducted through the lens of Nooteboom, and Tornatzky and Klein's research on technological innovation in SMMEs based on Rogers' diffusion of innovations theory. The findings reveal that there is little to no research on smart manufacturing in relation to SMMEs in low-income countries particularly the African continent. The results also show that smart manufacturing is still an emergent phenomenon with disparate definitional challenges. These definitional challenges make the adoption of smart manufacturing innovations a challenge in resource-constrained contexts; but similarly present an opportunity for new definitions and theories in such contexts. The little research often treats SMMEs homogenously and as such misses their important heterogeneous (sector or industry specific) nature. Few research studies investigate SMME awareness (adequate knowledge) or make explicit the benefits (relative advantage) of smart manufacturing. Even fewer studies are explicit on the smart manufacturing technologies that are relevant for different SMME sectors. Smart manufacturing is identified as incompatible with SMME characteristics, that is SMMEs lack expertise/skills to comprehend the complexity of smart manufacturing, and also lack financial and human resources to implement smart manufacturing. Given that awareness, relative advantage, complexity and compatibility are critical barriers for SMME smart manufacturing readiness/adoption, there is a critical need for research to focus on these factors in particular for the context of resource constrained low-income country environments.

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Mobile financial services, financial inclusion, and development: A systematic review of academic literature

Cited by 102 publications

References 67 publications

ICT4D 3.0? Part 1—The components of an emerging “digital‐for‐development” paradigm

ICT4D 3.0? Part 1—The components of an emerging “digital‐for‐development” paradigm

ICT4D 3.0? Part 2—The patterns of an emerging “digital‐for‐development” paradigm

SMME Readiness for Smart Manufacturing (4IR) Adoption: A Systematic Review

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