Mobile Fin-Tech Ecosystem Shaping Financial Inclusion in Zimbabwean Banking and Financial Services Markets

Nyagadza, Brighton; Muzira, Dumisani R.; Chuchu, Tinashe

doi:10.1007/978-3-031-23863-5_12

Cited by 3 publications

(2 citation statements)

References 38 publications

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“…Positive results are shown by qualitative data from UK FinTech workers, demonstrating how AI application improves the efficiency of operations and digital marketing. Financial inclusion in Zimbabwe's banking and financial services sectors was studied by Nyagadza et al [ 17 ], who looked at the impact of the mobile financial technology ecosystem on the industry. The research emphasizes the importance of the environment to long-term economic growth.…”

Section: Literature Reviewmentioning

confidence: 99%

FinTech revolution in mineral management: Exploring the nexus between technology adoption and sustainable Resource utilization in an industry 4.0 context

Xu,

Nassani,

Qazi Abro

et al. 2024

Heliyon

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Section: Literature Reviewmentioning

confidence: 99%

FinTech revolution in mineral management: Exploring the nexus between technology adoption and sustainable Resource utilization in an industry 4.0 context

Xu,

Nassani,

Qazi Abro

et al. 2024

Heliyon

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“…The combination of the characteristics of the Botswana economy and the increasing value of mobile marketing trends (Mpofu & Maraga, 2023), the gain in traction of mobile banking (Sinkala, 2023) and a close similarity of trends with other sub-Saharan African countries such as South Africa, Zimbabwe and Namibia (Svotwa et al, 2023) provided a promising context for possible generalisation prospects. Further, the millennial segment was deemed relevant because they are 'born digital' and are seen as more receptive to new technology than any other group (Nyagadza et al, 2023). This study investigated the impact of privacy concerns (PVC), banking services technology invasiveness (INV) and perceived usefulness (PU) of the technology on the intention to adopt (IU) MM in a DC, and, further, assessed whether the impact of PVC and INV on IU can also be mediated by PU in the banking industry.…”

Section: Problem Statement and Purpose Of The Studymentioning

confidence: 99%

Invasiveness, privacy concerns and mobile banking services technology adoption by millennials: Emerging economy perspective

Mgiba,

Shukla

2024

South African Journal of Business Management

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Purpose: This study was conceptualised to investigate the relationships of invasiveness, privacy concerns, perceived usefulness and the adoption of mobile marketing technology by millennial banking customers in an emerging market economy.Design/methodology/approach: This was a quantitative study that targeted millennial banking service customers from an emerging market environment. The non-probability sampling approach was used, and the data were collected via a survey questionnaire. For data analysis, SPSS and SmartPLS Structural equation modeling were used.Findings/results: The results confirmed a direct relationship between privacy, invasiveness and usefulness perception. It also confirmed a direct relationship between perceived usefulness and the intention to accept mobile-marketed banking services. In addition, the results also showed that in addition to the direct impact of perceived usefulness on intention to adopt mobile marketing usage for banking services, it acts as a mediator variable.Practical implications: Academics can pursue a qualitative study to unpack the reasons for sensitivity around banking technology in emerging markets. The study should lead to better understanding of both the investigated market and others like it. Organisations will gain valuable insight for informed investment in such markets.Originality/value: The article is the first empirical investigation into the adoption of mobile-marketed banking services by millennials in a developing economy context. The study adds a valuable component to academic debates by using two independent theories to gain a holistic view of the performance of advanced technology in banking business. The study adds to the literature by also proving the mediation role of perceived technology usefulness in banking.

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Financial Inclusion through Fin-tech Adoption of Women: A Way to Sustainable Development

Shithii,

Akter

2024

IJMH

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The presence of technologically advanced financial institutions like banks and MFS have used technology to convenience the process of financial transactions which is called financial technology (fin-tech). However, there are many people like women, illiterate or poor who don’t use fin-tech due to social barriers or lack of knowledge and ability. When those people started to be involved, financial transactions were a matter of financial inclusion that led to economic growth. With the advancement of technology in finance, financial inclusion increases because one can do financial transactions, saving and paying from anywhere and anytime which leads to economic growth and growing the opportunity for innovation technology. The objective of this study is to find how digital financial inclusion can be executed to achieve sustainable development through the fin-tech adoption of women. This paper identifies the factors influencing the adoption of fin-tech services, finds the relationship between fin-tech adoption and financial inclusion, and finally how sustainable development goals are achieved by adopting fin-tech for women. To prove how financial inclusion can be possible through the fin-tech adoption of women, the UTAUT model along with some new constructs are identified to validate the new model. Smart PLS 4.0 software is used for conducting statistical analysis to validate the model.

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Mobile Fin-Tech Ecosystem Shaping Financial Inclusion in Zimbabwean Banking and Financial Services Markets

Cited by 3 publications

References 38 publications

FinTech revolution in mineral management: Exploring the nexus between technology adoption and sustainable Resource utilization in an industry 4.0 context

FinTech revolution in mineral management: Exploring the nexus between technology adoption and sustainable Resource utilization in an industry 4.0 context

Invasiveness, privacy concerns and mobile banking services technology adoption by millennials: Emerging economy perspective

Financial Inclusion through Fin-tech Adoption of Women: A Way to Sustainable Development

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