Mobbing as a Psycho-social Risk at Work: A Study in Turkey

Aytaç, Serpil; Dursun, Salih; Gökçe, Ahmet

doi:10.1007/978-3-319-41688-5_34

Cited by 5 publications

(2 citation statements)

References 19 publications

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“…According to the proposal of Gillen et al (2017), future studies should employ validated and reliable outcome measures of bullying and a minimum of 6 months' follow-up. Aytac et al (2017) analysed psycho-social risks, compared to other risk groups like physical, biological and chemical risks, the lesser-known area of occupational health and safety in Turkey. The authors identified the prevalence of reported workplace mobbing among a group of health workers, and assessed it in order to evaluate the association between reported mobbing and its effect on workers' health.…”

Section: Theoretical Groundingmentioning

confidence: 99%

“…), and motivating them (Blaskova et al, 2015;Wang, 2016;Lee & Raschke, 2016;Salami & Ajitoni, 2016;Gkorezis & Kastritsi, 2017;etc.). Having reviewed the research on mobbing at a workplace in the latter years, it is seen that the phenomenon is widespread in the interrelationships of employees and its elimination still remains a topical problem of organizations (Naktiyok et al, 2017;Buunk et al, 2017;Picakciefe et al, 2017;Gillen et al, 2017;Aytac et al, 2017;Samani et al, 2016;Rodic, 2016;Kowal & Gurba, 2016;Otto & Mamatoglu, 2015;Cakirpaloglu et al, 2015;etc. ).…”

Section: Introductionmentioning

confidence: 99%

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Integrated Actions for Decrease and/or Elimination of Mobbing as a Psychosocial Stressor in the Organizations Accessing and Implementing Corporate Social Responsibility

Vveinhardt¹,

Grančay²,

Andriukaitienė³

2017

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The purpose of this research is, having examined the expression of mobbing as a psychosocial factor in organisations accessing or implementing corporate social responsibility (CSR), to form integrated actions for the decrease and/or elimination of the phenomenon. Companies with CSR, while addressing issues of well-being of employees as an interested party, ethics and human rights, must face up to their responsibilities to prevent the employees from facing psychosocial stressors caused by mobbing and bullying, while both collaborating with organised employees' structures and accepting employees' reports on destructive relationships in working environment and taking them into consideration. Having created the instrument, an empirical research was completed conducting a survey among 1,512 respondents from 34 organisations in Lithuania that declared or did not declare CSR. It was discovered that CSR has a significant influence on the employees' approach to organisation's products, promotes greater confidence and loyalty and leads to greater personal initiative while completing tasks. However, comparing the organisations which declared and did not declare CSR, approval of the statements about psychosocial well-being is more significant in the latter ones, while in the organisations which declared CSR, orientation towards external interested subjects was revealed, and the systematic work organisation advantages possessed are not used for ensuring functional relationships between employees and employee safety against psychosocial stressors.

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Section: Theoretical Groundingmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Integrated Actions for Decrease and/or Elimination of Mobbing as a Psychosocial Stressor in the Organizations Accessing and Implementing Corporate Social Responsibility

Vveinhardt¹,

Grančay²,

Andriukaitienė³

2017

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Mobbing at the Workplace and its Relation to Employees’ Quality of Working Life and Overall Life: A Qualitative Study in Greece

Meramveliotakis¹,

Kalaitzaki²

2019

J. Psychol. Psychother.Res

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Mobbing is a type of psychological violence, in which an individual becomes the target of disrespectful or harmful behavior at the workplace. The aim of the present study was to examine the mobbing behaviors and its effect on employees’ quality of working life, physical and mental health. Potential measures and interventions implemented by both the employees and employers were also investigated. Qualitative data was collected using a semi-structured interview, in a convenience sample of 10 employees working in the private sector of management services, in Heraklion, Crete, Greece, who had been victims of mobbing. The semi-structured interview included questions about demographics, the mobbing behavior, the outcomes of mobbing at the individual and organizational level (i.e., mental and physical health, job satisfaction and productivity) and any potential measures undertaken. The results showed that employees had been mobbed by their superiors (80%) or colleagues (20%). The most frequently reported mobbing behaviors were employees being gossiped about, criticized for their capabilities, laughed at by others and ignored. High levels of mobbing reportedly affected employees’ mental health negatively as expressed by high levels of anxiety, sadness, irritability, aggression, fear, lack of pleasure, feelings of injustice, loneliness, withdrawal and memory problems. Employees’ physical health also decreased as was evident by health problems, eating disorders, vomiting, muscle aches, headaches, migraines, dizziness, stomach pains, hypertension, sleeping disorders and tachycardia. Mobbing also influenced employee’s workplace behavior, as they reported a gradual decrease in job satisfaction and job performance at a rate of at least 30-40%. The results of this study will guide policymakers to develop prevention and intervention programs focusing on reducing mobbing behaviors and improving employees’ quality of working life and overall quality of life.

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Sekreterlerin Yıldırmaya Maruz Kalma Düzeyleri: Bir Üniversite Hastanesi Örneği

Büyükaydin

Şantaş

Kaya

2017

Gazi Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi

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Bu çalışmanın amacı, bir üniversite hastanesinde görev yapan sekreterlerin yıldırmaya maruz kalma düzeylerini belirlemek ve yıldırmaya maruz kalma düzeylerinin çeşitli demografik özelliklere göre farklılaşıp farklılaşmadığını ortaya koymaktır. Çalışmada veri toplama aracı olarak "LIPT (Leymann Inventory of Psychological Terrorization) Ölçeği" kullanılmıştır. Verilerin analizinde tanımlayıcı istatistiksel yöntemler, iki ortalama arasındaki farkın önemlilik testi, tek yönlü varyans analizi (ANOVA), Tukey testi, Kruskal Wallis varyans analizi ve çoklu doğrusal regresyon analizinden yararlanılmıştır. Çalışma sonucunda, hastanede çalışan sekreterlerin yıldırmaya maruz kalma düzeyleri (4,52±0,60) genel olarak düşük düzeyde bulunmuştur. Sekreterlerin iletişim kurma olanağını hedef almaya yönelik davranışlara maruz kalma düzeylerinin (4,21±0,81) en yüksek ve doğrudan sağlığını etkileyen davranışlara maruz kalma düzeylerinin (4,86±0,32) en düşük olduğu tespit edilmiştir. Çoklu doğrusal regresyon analizi sonucunda, sosyal hayatı hedef almaya yönelik davranışlar boyutu dışındaki diğer 5 modelin istatistiksel olarak anlamlı olduğu görülmüştür (F=1.929; p<0.005). Analiz sonucunda, lisans eğitim düzeyinde olanların lise eğitim düzeyine göre, bekârların evlilere göre ve poliklinik ve kliniklerde çalışanların diğer birimlerde çalışanlara göre yıldırmaya maruz kalma düzeyleri daha düşük bulunmuştur.

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Mobbing as a Psycho-social Risk at Work: A Study in Turkey

Cited by 5 publications

References 19 publications

Integrated Actions for Decrease and/or Elimination of Mobbing as a Psychosocial Stressor in the Organizations Accessing and Implementing Corporate Social Responsibility

Integrated Actions for Decrease and/or Elimination of Mobbing as a Psychosocial Stressor in the Organizations Accessing and Implementing Corporate Social Responsibility

Mobbing at the Workplace and its Relation to Employees’ Quality of Working Life and Overall Life: A Qualitative Study in Greece

Sekreterlerin Yıldırmaya Maruz Kalma Düzeyleri: Bir Üniversite Hastanesi Örneği

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