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Bui, Tuyen; Cho, Sungwon; Sankaran, Siva; Sovereign, Michael G.

doi:10.1023/a:1010074210709

Cited by 80 publications

(37 citation statements)

References 24 publications

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“…Earlier studies suggest that information sharing should be role-based (personalized) and context and stakeholder-specific (Bui et al 2000;Chen and Dahanayake 2006) to ensure that all people have a basic understanding of the situation at hand (e.g., Endsley and Garland 2000). Our observation revealed that there is a mismatch between the demand for and supply of information, which is bound to result in more frictions in MDM operations.…”

Section: Individual Level Issuesmentioning

confidence: 99%

Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises

2009

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Although various scholars have researched issues regarding disaster management, few have studied the sharing and coordinating of information during disasters. Not much empirical data is available in this field and there is sparse insight into the factors that may impede or facilitate information sharing and coordination among stakeholders. In this paper, we provide an overview of the relevant obstacles and challenges by examining existing literature and then investigating a series of multi-agency disaster management exercises, using observations and a survey. Although all the people who took part in our study agree that sharing information is important, for the success of their own organization as well as the exercise as a whole, the extent to which information is actually being shared among organizations is often limited by a number of factors that can be attributed to the community, agency and individual level. We found that relief workers are often more concerned with receiving information from others than with providing information to others who may benefit. Incentives for sharing information, understanding each other's work-processes and the usability of information systems have shown positive effects on information sharing and coordination. The findings of our study have been formulated using six grounded propositions, which can be used by system designers and policy-makers upon validation in further research. We also provide directions for future research.

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Section: Individual Level Issuesmentioning

confidence: 99%

Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises

2009

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“…This dynamic recalls of other instances where the introduction of digital tools complicates rather than facilitates humanitarian efforts (Bui et al 2000;Miller et al 2005;Saab et al 2008), and is consonant with the more general assessment that the uncoordinated introduction of novel actors into Ebola response exemplifies "wider dysfunction in the provision of global health security" (Harman and Wenham 2018: 10). Tapia et al's (2012) two case studies on humanitarian coordination offer a possible explanation for the failure of information systems to lead to enhanced coordination despite explicit efforts.…”

Section: Coordinationmentioning

confidence: 57%

“…In the humanitarian context, collecting information is central to the implementation of an efficient response, including situational information, needs assessment, and operational information (King 2005;Van de Walle et al 2008). This corresponds with humanitarian practice which has traditionally assumed the "information imperative" to be central to the humanitarian imperative-that is, the need to collect as much relevant information as possible, to enhance evidence for decision-making basis and improve efforts to assist people suffering in crisis contexts (Bui et al 2000;Darcy and Hofmann 2003;Miller et al 2005;Saab et al 2008).…”

Section: Diagnosticsmentioning

confidence: 99%

“…Simultaneously, timely, accurate, and appropriate information is widely regarded as a cornerstone for effective humanitarian coordination (Bui et al 2000;Miller et al 2005;Saab et al 2008) and digital media are often expected to dramatically enhance the coordination potential of information (Moss and Townsend 2006). The most remarkable applications of digital media to coordination informatics for pandemic response are likely the creation and activation of global health networks, mandated to surveil infectious diseases internationally and alert regarding their outbreak.…”

Section: Coordinationmentioning

confidence: 99%

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The new informatics of pandemic response: humanitarian technology, efficiency, and the subtle retreat of national agency

Wilson

Jumbert

2018

Int J Humanitarian Action

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Digital communication technologies play an increasingly prominent role in humanitarian operations and in response to international pandemics specifically. A burgeoning body of scholarship on the topic displays high expectations for such tools to increase the efficiency of pandemic response. This article reviews empirical uses of communications technology in humanitarian and pandemic response, and the 2014 Ebola response in particular, in order to propose a three-part conceptual model for the new informatics of pandemic response. This model distinguishes between the use of digital communication tools for diagnostic, risk communication, and coordination activities and highlights how the influx of novel actors and tendencies towards digital and operational convergence risks focusing humanitarian action and decision-making outside national authorities' spheres of influence in pandemic response. This risk exacerbates a fundamental tension between the humanitarian promise of new technologies and the fundamental norm that international humanitarian response should complement and give primacy to the role of national authorities when possible. The article closes with recommendations for ensuring the inclusion of roles and agency for national authorities in technology-supported communication processes for pandemic response.

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“…All humanitarian relief actors must improve their performance to respond effectively to a disaster because there is a lack of resources (Bui et al 2000). During the Asian Tsunami of 2004, more than 40 countries and 700 non-governmental organizations (NGOs) provided subsequent humanitarian assistance (Chia 2007;Balcik et al 2010).…”

Section: Introductionmentioning

confidence: 99%

An assessment approach for non-governmental organizations in humanitarian relief logistics and an application in Turkey

Çelik

Gümüş

2015

Technological and Economic Development of Economy

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Abstract. The ever-increasing natural disasters have been causing the loss of lives, properties and resources. By the preparedness and response ability of non-governmental organizations, it is aimed to minimize these losses. In this paper, first, the critical success factors of humanitarian relief logistics management operations are determined and categorized. Then, by considering these factors, a hybrid method that consists of trapezoidal interval type-2 fuzzy sets, AHP and TOPSIS, is proposed to evaluate emergency preparedness and response ability performance of non-governmental relief organizations. The proposed hybrid method is applied for non-governmental relief organizations in Turkey to evaluate their performance, and to the factors need to be improved for each determined organization.

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Untitled

Cited by 80 publications

References 24 publications

Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises

Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises

The new informatics of pandemic response: humanitarian technology, efficiency, and the subtle retreat of national agency

An assessment approach for non-governmental organizations in humanitarian relief logistics and an application in Turkey

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