Memorability of a previous travel experience and revisit intention: The three-way interaction of nostalgia, perceived disappointment risk and extent of change

Hu, Yaou; Xu, Songjun

doi:10.1016/j.jdmm.2021.100604

Cited by 31 publications

(32 citation statements)

References 57 publications

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“…Emotional memory is the emotional satisfaction that tourists get when they travel; expectation memory refers to the satisfaction that tourists get after the expectation is met during traveling; harvest memory is the tourists' satisfaction left after comparing expenditure and benefit, while interest memory is a kind of increment of tourists' traveling interest. Hu and Xu (2021) verified the positive influence of the memorability of traveling experience on revisiting intention. Sie et al (2021) argued that the recollection of travel experiences is critical to memorable experiences which ultimately influence perceived benefits and life satisfaction.…”

Section: Measurement Of Tourist Memorabilitymentioning

confidence: 70%

The Influence of Heritage Tourism Destination Reputation on Tourist Consumption Behavior: A Case Study of World Cultural Heritage Shaolin Temple

Wang

Yang

2021

SAGE Open

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The increasing drastic competition between tourism destinations decides on only the sites with good reputation can attract more and more tourists. The tourism destination reputation will affect tourists’ choices before traveling and consumption behavior during traveling. In order to analyze tourist consumption behavior during traveling, this article initially builds a theoretical model of tourism destination reputation, tourist enjoyment, tourist memorability, and tourist consumption behavior. Then, 490 valid questionnaires are collected based on a field survey. Meanwhile, a basic sample information collection, reliability, and validity testing (confirmatory factor analysis) and testing analysis based on structural equation model are conducted on the collected data. The result of the confirmatory factor analysis shows that the tourism destination reputation is measured by five factors: catering, accommodation, landscape, culture, and recreation and entertainment; tourist enjoyment is measured by the feeling of joy and relaxation; tourist memorability is measured by emotional memory, expectation memory, benefit memory, and interest memory; tourist consumption behavior is represented by five indexes: willing consumption, urgent consumption, guided consumption, repeated consumption, and recommended consumption. The hypothesis testing shows that the heritage tourism destination reputation not only directly and positively influences tourist consumption behavior but also indirectly affects tourist consumption behavior through tourist memorability and the chain relationship between tourist enjoyment and memorability. Finally, some suggestions are put forward to improve the tourism destination reputation and tourist enjoyment and memorability.

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Section: Measurement Of Tourist Memorabilitymentioning

confidence: 70%

The Influence of Heritage Tourism Destination Reputation on Tourist Consumption Behavior: A Case Study of World Cultural Heritage Shaolin Temple

Wang

Yang

2021

SAGE Open

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“…We found that most of the empirical research was carried out in Indonesia (n 5 12) (Afriani and Sugiarto, 2020;Alwi et al, 2022;Azis et al, 2020;Bustan and Setiawan, 2021;Kadir et al, 2020;Lemy et al, 2020;Pinem et al, 2021;Sianipar et al, 2021;Sihotang and Sukaatmadja, 2021;Sitinjak et al, 2021;Sukaatmadja et al, 2022;Zainuddin et al, 2022). After that, 7 studies were based on the data collected from China (Agyeiwaah et al, 2021;Cai et al, 2021a;Han et al, 2021;Hu and Xu, 2021;Jiang et al, 2022;Riestyaningrum et al, 2020;Zeng and Li, 2021) followed by the Malaysia (n 5 5) (Ahmad et al, 2021a, b;Hanafiah et al, 2021;Ramli et al, 2021;Tiam Chin et al, 2021) and India (n 5 4) (Gupta et al, 2021;Kour et al, 2021;Rather, 2021a, b) and in Korea (n 5 4) (Shin et al, 2022;Sinha and Nair, 2021;Yoo et al, 2022;Yu et al, 2021). We also noted that three studies were conducted in the USA context (Chua et al, 2020(Chua et al, , 2021Milman et al, 2020;Rasoolimanesh et al, 2021).…”

Section: Resultsmentioning

confidence: 99%

“…Despite these generic natures of personal variables, there are some context-specific variables that are also studied about in tourist future travel behavior. Previous studies found that customer brand engagement, personal selling, emotion regulation ability, motivation, customer brand engagement, tourist happiness, perceived value, actual self-congruity, ideal self-congruity, e-WOM quantity, epistemic value has a positive effect on tourist revisit intention towards the destination during COVID-19 (Afriani and Sugiarto, 2020;Cifci, 2021;Ramli et al, 2021;Hu and Xu, 2021;Kadir et al, 2020;Ladiwala et al, 2021;Pinem et al, 2021;Rather, 2021a, b;Yu et al, 2021). A recent study found that Push motivation and pull motivation have a significant positive effect by revisiting intention (Sukaatmadja et al, 2022).…”

Section: Theoretical Perspectivesmentioning

confidence: 97%

“…Factors associated with the personality of an individual may inhibit tourists from visiting a particular destination. There are various factors identified in prior literature such as fear arousal due to COVID-19, perceived disappointment risk, fear arousal negatively, perceived risk having a negative relationship with their intention to revisit (Hassan and Soliman, 2021;Hu and Xu, 2021;Ramli et al, 2021;Rather, 2021b). Moreover, Gupta et al (2021) has found that financial risk, time risk has a negative relationship with revisit desire (Chua et al, 2021).…”

Section: Barrier Of Tourist Behaviormentioning

confidence: 98%

“…The mainstream tourism research predominantly focused on the fundamental question: how do COVID-19 crises affect travel and tourism behaviors? Despite a wide range of publications assessing the travel behavior of tourists to various settings, previous study investigations highlighted several factors that positively affect tourist behaviors, such as perceived trust and reputation of the destination (Hassan and Soliman, 2021), destination social responsibility and previous experience (Hu and Xu, 2021). On the other hand, empirical evidence also reported the factors that negatively affect revisit behaviors, such as perceived risk (Wang et al, 2020), the perceived probability of infection (Golets et al, 2020), travel Anxiety, fear of COVID-19 (Luo and Lam, 2020) and animosity ethnocentrism (Wang et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

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Drivers and barriers of travel behaviors during and post COVID-19 pandemic: a systematic literature review and future agenda

Ahmad

Harun²,

Khizar³

et al. 2022

JTF

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PurposeThe purpose of this study is to examine the drivers and barriers of travel behavior associated with tourist behavior during/post-COVID-19 pandemic to provide a knowledge base as well as an agenda for future research.Design/methodology/approachThe authors utilized the Systematic Literature Review (SLR) technique for searching the articles published in Web of Science (WOS) and Scopus, to identify the main drivers and barriers affecting the tourist behavior during/post-COVID-19 pandemic. Eventually, 47 articles were chosen for the final analysis.FindingsThe findings are reported in three sections, (1) quantitative research profile, (2) qualitative synthesis and (3) future agenda. This study addresses the nuanced questions regarding the significant change in tourist travel behavior, emotional dynamics and a detailed understanding of mechanisms, such as which drivers and barriers affect tourist behavior in a particular destination. Drivers and barriers to tourist travel behavior were characterized in personal-related, destination-related, and health-related factors. Moreover, this study provides thought-provoking ideas in theory, policy and practice in the field of tourism and hospitality.Research limitations/implicationsThis study has three limitations, as follows. First, the authors searched only two databases, Scopus and Web of Science, due to which the authors might be missing some related studies existing on the other databases. Although these databases provide an extensive range of academic literature, further studies could extend the data collection from the other databases (e.g. via Taylor & Francis). However, our systematic literature review (SLR) coverage is quite extensive, since journals are listed on these three main databases. Second, the authors followed a main study search protocol based on the synonyms and related keywords, however, some of the studies that may be related to the tourist behavior towards the destination are missing on account of the lack of our keywords in there, title, author, keyword and abstract. Furthermore, future research could endeavor to add other keywords to expand the results of studies. Third, although the accurate analysis was conducted to reduce subjectivity in identifying themes for drivers and barriers of tourist behavior, future studies on categorization could work to ensure that other sub-themes categorize.Practical implicationsThe recent study has some key practical implications. First, this study is valuable for all the stakeholders in a unique way, including destination managers, academicians and policymakers, because it provides insight into barriers and drivers that influence the development of tourist behavior towards the destination. Second, the current study also offers practical implications for people involved in tourism service industries including governments and private businesses. Policymakers and other leaders are increasingly interested in harnessing the economic potential of tourism. Therefore, identifying the barrier which is inhibiting the tourist traffic towards the destination is beneficial to understand and effectively develop strategies to minimize the effect of such factors. Moreover, drivers and barriers of tourist behavior towards the destination in the COVID-19 pandemic situation towards the destination may help to create a framework for the development of destinations according to the current vulnerable situation. Third, current findings suggest that tourism marketers understand the drivers and barrier constructs found in this study and tailor their marketing strategies for attracting existing and new tourists. For instance, marketers should understand the drivers and barriers of tourist behavior for effective strategy development to increase the positive effect of drivers and to reduce the negative effect of barriers.Originality/valueThis is the first systematic literature review on the impact of drivers and barriers of tourist travel behavior. This paper analyses the methods and approaches that have been used in the previous literature to examine the drivers and barriers of tourist travel behavior. The paper ends with the research implication and limitations of the studies.

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Nostalgia in Tourism

Wang

2023

Current Opinion in Psychology

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Memorability of a previous travel experience and revisit intention: The three-way interaction of nostalgia, perceived disappointment risk and extent of change

Cited by 31 publications

References 57 publications

The Influence of Heritage Tourism Destination Reputation on Tourist Consumption Behavior: A Case Study of World Cultural Heritage Shaolin Temple

The Influence of Heritage Tourism Destination Reputation on Tourist Consumption Behavior: A Case Study of World Cultural Heritage Shaolin Temple

Drivers and barriers of travel behaviors during and post COVID-19 pandemic: a systematic literature review and future agenda

Nostalgia in Tourism

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