Meetings in a distributed group of experts: Comparing face-to-face, chat and collaborative virtual environments

Lantz, Ann

doi:10.1080/01449290010020693

Cited by 37 publications

(19 citation statements)

References 11 publications

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“…Besides, the animations of avatars are preprogrammed (e.g. Lantz 2001) and do perhaps not answer to demands of an individual designer at a particular moment. Skipping animation frills seems advisable as long as these do not stem from the very intention behind the product idea that is to be tested.…”

Section: Graphical Wizard-of-oz Experimentsmentioning

confidence: 99%

Visualising interactive graphics design for testing with users

Pettersson¹

2002

Digital Creativity

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Section: Graphical Wizard-of-oz Experimentsmentioning

confidence: 99%

Visualising interactive graphics design for testing with users

Pettersson¹

2002

Digital Creativity

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“…The regulation of turntaking was perceived as problematic (also cf. Bowers et al 1996;Lantz, 2001). Other qualitative studies regarding CVEs show that in particular, the ability to raise the avatar's hand was used more often than other gestures and was perceived as an important and helpful nonverbal signal for managing turn-taking (Anderson et al 2001;Guye-Vuillème et al 1999).…”

Section: Exploratory Studiesmentioning

confidence: 93%

Social Presence in Synchronous Virtual Learning Situations: The Role of Nonverbal Signals Displayed by Avatars

Allmendinger¹

2010

Educ Psychol Rev

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Social factors play an important role in determining whether instructional communication in computer-supported settings will be successful. Social presence is a social factor, specifically addressing the feeling of being present with another person in a virtual environment. This article describes possibilities to influence the feeling of social presence in synchronous learning scenarios using desktop collaborative virtual environments (CVEs). Desktop CVEs are technically simple compared with immersive CVEs and can be adapted according to the needs of the users. In this article, possible adaptations are described using the example of the desktop CVE virtual team room. In CVEs, users are represented as avatars. Avatars may or may not convey nonverbal signals. The focus of the article is on whether the actual use of nonverbal signals can affect the sense of social presence and thus help to establish and maintain the learner's motivation and provide support for structuring social interaction in learning situations. The paper provides a review of exploratory studies and experiments as well as a report on the author's own studies. Future research questions concerning learning in CVEs are discussed.Keywords Nonverbal signal . Avatar . Social presence . Collaborative virtual environments . Synchronous online learning Over the last decade, the concept of learning as an interactive and collaborative process has gained attention (Gulz and Haake, 2006). The perspective that learning is a fundamentally social phenomenon is reflected in the steadily growing research area of computer-supported collaborative learning (CSCL;Stahl, 2006). This article focuses on synchronous CSCL scenarios, also known as real-time or online learning scenarios. CSCL scenarios give rise to new challenges in terms of mutually constructing "meaning", establishing and maintaining the user's motivation, as well as structuring social interaction in learning situations

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“…Taylor (2002b) points out that face-to-face interaction is missing, and motivating audience to collaborate online can be a time consuming task. The absence of non-verbal cues and tacit knowledge transfer makes communication difficult (Bower et al, 2001;Lantz, 2001;Hill, 2000;Powell et al, 2004). The above issues that have been listed out in the literatures have also been reflected in our study and solutions have been proposed for the same.…”

Section: Hitches In Implementing Virtual Training Effectively: Identimentioning

confidence: 99%

Using virtual training for technical training needs - resolving the consultants (vs.) IT companies' tug of war

Poorani

Thiyagarajan

2017

IJTTC

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Owing to globalisation and changing technology trends has become essential for IT companies to keep pace with the drastically itinerant current scenario by constantly enhancing their employees' skills by means of knowledge sharing through training. Initially, companies relied on consultants to fulfil these training needs. However, recently there is a declining trend in outsourcing the needs, especially in India due to the cost involved. Hence, a cost effective option without compromising on quality is required. Virtual training can be seen as the solution to this problem. But, there seems to be some hitches for the consultants in getting the technical training virtually imparted to the employees due to various reasons. This paper thus analyses and bridges the gap that exists between the expectation of an IT company and the actual service delivery of consultants and offers suggestions to them, to help meet their clients' needs in a better way.

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Meetings in a distributed group of experts: Comparing face-to-face, chat and collaborative virtual environments

Cited by 37 publications

References 11 publications

Visualising interactive graphics design for testing with users

Visualising interactive graphics design for testing with users

Social Presence in Synchronous Virtual Learning Situations: The Role of Nonverbal Signals Displayed by Avatars

Using virtual training for technical training needs - resolving the consultants (vs.) IT companies' tug of war

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